HUB Digital Quality Specialist📣 Job Ad

About the Role

Hitachi Energy is seeking a HUB Digital Quality Specialist to join its team in Dammam, Eastern Province, Saudi Arabia. This role is responsible for defining and driving the digitalization of quality processes within the PGHV HUB MEA, aligning with the overall business unit strategy. The specialist will serve as the process owner for key digital quality tools, specifically SAP-QM and the Digital Passport System (DPS), ensuring their seamless integration and effective utilization across the hub's factories.

Reporting to the HUB Quality Manager Hub MEA, with a dotted line to the BU Digital Quality Manager and the BU SAP-QM Implementation Manager, this position offers an opportunity to contribute to the digital transformation of quality management.

Key Responsibilities

• Manage the full implementation of the Digital Passport System (DPS) for accurate recording and analysis of critical-to-quality characteristics across all factories within the hub.
• Oversee the complete implementation of the SAP Quality Module (SAP-QM) for recording and analyzing failures across the hub's factories.
• Act as the primary Business Process Owner and first point of contact for the SAP Quality Module within the hub, providing guidance and training to local units on its effective use in accordance with BU guidelines.
• Contribute to the strategic definition of global BU SAP Quality Module guidelines.
• Ensure the fulfillment of traceability requirements and customer quality reporting through the DPS.
• Participate in the development and drive the introduction of the Digital Factory initiative from a user perspective.
• Establish and nurture a key user community across all units within the hub to foster knowledge sharing and best practices.
• Implement and track Key Performance Indicators (KPIs) to measure the completeness of DPS and Digital Factory implementation.
• Drive the implementation of a robust process to verify the quality and completeness of captured data along the value chain in each unit.
• Implement the capability within the Digital Factory/DPS to verify end-of-line product quality.
• Analyze data from SAP Quality Notifications and the Digital Factory/DPS to initiate and guide Quality Improvement Projects.
• Ensure strict compliance with all applicable external and internal regulations, procedures, and guidelines.
• Uphold Hitachi Energy's core values of safety and integrity by taking personal responsibility for actions and caring for colleagues and the business.

Qualifications and Requirements

• Bachelor's degree in Engineering or an equivalent qualification.
• Proven experience in rolling out digital tools and systems.
• Proficiency in understanding quality processes and concepts within the SAP Quality Module.
• A minimum of 5 years of experience working with SAP S4/HANA.
• Prior relevant industry experience, with a strong knowledge of Quality Management principles and concepts.
• Preferred experience in managing production and/or project-based businesses.
• Six Sigma Black or Green Belt certification is highly preferred.
• Ability to build a broad internal network and effectively explain and map complex work streams and processes in an easily understandable manner.
• A self-driven, motivational, and inspirational personality.
• A team player with exceptional adaptability and facilitation capabilities.
• Experience as a trainer and coach for teams globally.
• Demonstrated ability in indirect leadership and collaboration across a global organization.
• Proficiency in both spoken and written English and Arabic is required.

Required Skills

• Digitalization of quality processes
• SAP-QM
• Digital Passport System (DPS)
• Quality processes
• Quality Management
• Six Sigma
• Communication
• Adaptability
• Facilitation
• Training
• Coaching
• Indirect leadership
• Collaboration

Work Environment and Location

This full-time role is based in Dammam, Eastern Province, Saudi Arabia. The position involves working within a global organization and requires the ability to collaborate effectively across different units and teams.