
Vehicle Rental Agent

Salary | ![]() | |
Contract Type | Full-time | |
Workplace type | On-site | |
Location | King Faisal University, Dammam |
Tasks and Responsibilities:
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Welcoming clients and assisting them in choosing the right vehicle for their needs.
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Explaining rental terms and conditions to clients clearly and ensuring they understand before signing the contract.
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Preparing and organizing rental contracts and ensuring the accuracy of required data and documents (driver’s license, ID, credit card).
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Delivering vehicles to clients after ensuring they are clean and checked for the safety of equipment and accessories.
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Receiving cars upon return and inspecting them to ensure there are no damages or violations, documenting this in the system.
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Following up on reservations via phone or email and confirming them on time.
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Keeping accurate records of contracts, payments, and daily reservations.
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Handling customer complaints and solving problems to ensure customer satisfaction and compliance with company policies.
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Achieving the monthly sales targets set by the company management.
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Adhering to safety and security policies and maintaining the company’s assets (vehicles, equipment, documents).
Required Qualifications and Experiences:
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Educational Qualification: Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
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Experience: At least one year of experience in the rental or customer service field (preferably in car rental companies).
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Skills:
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Excellent communication skills and professional customer service.
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Proficiency in using computer systems and rental software.
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Ability to negotiate and persuade.
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Good knowledge of traffic procedures and rental-related regulations.
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Requirements
- For Saudis Only
- GOSI Registration Required
- Requires 2-5 Years experience
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