Butler📣 Job Ad

About the Job
Join Raffles Makkah Palace as our next Head Butler, where we promise exceptional standards enhanced by Arab hospitality values. Our hotel, offering breathtaking views of the Masjid Al Haram and city, requires a skilled professional to supervise our Butler Services, ensuring maximum guest satisfaction and maintaining top-tier customer service standards.

Key Responsibilities:

• Oversee daily operations of the Butler Services.
• Manage the shift and ensure Butler services meet established standards.
• Assist in coaching and developing butlers for competency and succession.
• Be familiar with the setup and functionality of equipment in the Suites.
• Attend to service requests in suites, including food and beverage service.
• Exhibit exceptional customer service and communicate information effectively.
• Prepare and compile reports as required.
• Handle guest inquiries and complaints professionally, ensuring follow-up.
• Maintain an accurate database of guest preferences and history.

Qualifications:

• Previous leadership experience required.
• Proficient in Microsoft Windows applications.
• A University/College degree in a related discipline is preferred.
• Excellent communication, organizational, and problem-solving skills.
• Highly responsible, reliable, and able to work as part of a team.
• Calm and courteous, focused on guest needs at all times.

Why Work for Raffles?
At Accor, we are committed to diversity and inclusion, welcoming you as you are, and supporting your growth and learning every day. Join us to explore limitless possibilities in hospitality.

Join Raffles Makkah Palace as a Butler

At Raffles Makkah Palace, we pride ourselves on delivering exceptional service combined with outstanding Arab hospitality values. As a Butler, you will embody the ethos of hospitality excellence, ensuring that every guest experience is memorable.

Key Responsibilities:

• Provide professional, friendly, and engaging service to guests.
• Oversee the day-to-day workflow of the Butler office to ensure service standards are met.
• Manage departmental inventory control, including purchase orders and invoice coding.
• Handle shipping and receiving tasks for owners, guests, and colleagues.
• Offer administrative support to all Butler department areas.
• Collaborate closely with other departments to ensure seamless service delivery.
• Address guest concerns promptly and log necessary notifications to appropriate departments.
• Work with the Maintenance department to facilitate repairs as needed.
• Balance operational, administrative, and colleague requirements.
• Adhere to department policies, procedures, and service standards at all times.
• Follow all safety and sanitation policies diligently.
• Perform other assigned duties as necessary.

Qualifications:

• Proficient in English (verbal & written).
• Bachelor's degree from an accredited university is preferred.
• Experience with Hotel Property Management Systems is an advantage.
• Strong organizational, supervisory, and communication skills.
• Able to evaluate and select between alternative courses of action quickly and accurately.
• Ability to thrive in high-stress and fast-paced environments.
• Effectiveness in problem solving with attention to detail.

By working with Raffles, you become part of a united team dedicated to making lasting memories for our guests. We invite you to be part of our future at Raffles Hotels & Resorts.

Join the Leading Renewable Energy Company

Arctech is a global leader in solar tracking solutions and currently ranks among the Top 2 solar tracker manufacturers worldwide. We are committed to driving innovation and maximizing energy efficiency in the renewable energy sector. Join us in shaping the future of solar energy as a Quality Control Technician.

Position Overview
The Quality Control Technician role is responsible for ensuring that raw materials, production processes, and finished products meet established quality standards. You will support continuous improvement by maintaining quality systems, conducting inspections and testing, and collaborating with cross-functional teams to resolve quality issues and enhance overall product performance.

Key Responsibilities:

• Raw Material and Process Control:
  • Inspect and verify raw materials for compliance with quality standards.
  • Monitor production processes for adherence to quality requirements.
• Finished Product Quality Testing:
  • Conduct quality inspections on finished products.
  • Ensure products meet technical specifications and customer requirements.
• Quality System Maintenance:
  • Maintain and implement quality control systems and procedures.
  • Prepare and analyze quality records, reports, and documentation.
• Problem Collaboration and Improvement:
  • Identify quality issues and collaborate with production and technical teams to resolve them.
  • Participate in continuous improvement initiatives.

Requirements:

• Education: A Higher Diploma or Bachelor’s degree is preferred; technical qualifications may be acceptable with relevant experience.
• Fresh graduates are welcome to apply.
• Major: Quality Management, Industrial Engineering, or related fields.
• Familiarity with QC tools and AQL sampling standards.
• Ability to use inspection equipment like calipers and micrometers.
• Basic data analysis skills to identify trends and drive improvements.
• Good communication skills and strong problem-solving abilities.

Please submit your CV in English to join our team and help power the future of solar energy.