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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Raffles Makkah Palace as a Butler

At Raffles Makkah Palace, we pride ourselves on delivering exceptional service combined with outstanding Arab hospitality values. As a Butler, you will embody the ethos of hospitality excellence, ensuring that every guest experience is memorable.

Key Responsibilities:
  • Provide professional, friendly, and engaging service to guests.
  • Oversee the day-to-day workflow of the Butler office to ensure service standards are met.
  • Manage departmental inventory control, including purchase orders and invoice coding.
  • Handle shipping and receiving tasks for owners, guests, and colleagues.
  • Offer administrative support to all Butler department areas.
  • Collaborate closely with other departments to ensure seamless service delivery.
  • Address guest concerns promptly and log necessary notifications to appropriate departments.
  • Work with the Maintenance department to facilitate repairs as needed.
  • Balance operational, administrative, and colleague requirements.
  • Adhere to department policies, procedures, and service standards at all times.
  • Follow all safety and sanitation policies diligently.
  • Perform other assigned duties as necessary.

Qualifications:
  • Proficient in English (verbal & written).
  • Bachelor's degree from an accredited university is preferred.
  • Experience with Hotel Property Management Systems is an advantage.
  • Strong organizational, supervisory, and communication skills.
  • Able to evaluate and select between alternative courses of action quickly and accurately.
  • Ability to thrive in high-stress and fast-paced environments.
  • Effectiveness in problem solving with attention to detail.

By working with Raffles, you become part of a united team dedicated to making lasting memories for our guests. We invite you to be part of our future at Raffles Hotels & Resorts.

Requirements

  • Requires 2-5 Years experience

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At Accor, we are committed to diversity and inclusion, welcoming you as you are, and supporting your growth and learning every day. Join us to explore limitless possibilities in hospitality.

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