Host

Join Our Team as a Host/Hostess!
We are currently seeking dynamic and self-motivated Food & Beverage professionals eager to advance their careers in hospitality. At Rotana Hotels, as a Host / Hostess, you will be pivotal in providing an exceptional experience to our guests.

Key Responsibilities:

• Deliver consistently professional, friendly, warm, and engaging service.
• Welcome guests to the assigned outlet, escort them to their tables, and ensure they are attended to at all times.
• Manage outlet reservations and handle the reservation book expertly.
• Prepare the outlet for business, collaborating with the service team.
• Coordinate arrangements based on the floor plan for reservations and manage table allocations.
• Maintain cleanliness and order in the outlet and entrance area.
• Engage with guests to ensure their satisfaction during their visit.
• Have comprehensive knowledge of menus and promotions to assist guests effectively.
• Support in setting up the outlets database.

Qualifications:
Ideally, you should possess a diploma or degree in hospitality, with previous experience in the Food & Beverage sector within a hotel environment. You should demonstrate politeness and sophistication in dealing with guests, coupled with excellent command of the English language (both spoken and written). Multilingual abilities are an advantage.

Skills & Competencies:

• Excellent customer focus.
• Strong adaptability and teamwork spirit.
• Positive attitude, good grooming, and smart appearance.
• Ability to recognize differences and take responsibility.
• Willingness to exceed guests’ expectations.

If you are passionate about hospitality and customer service, we would love to meet you!

Key Responsibilities

• Greet guests warmly and professionally upon arrival

• Manage reservations, waiting lists, and guest flow

• Seat guests according to table availability and service standards

• Communicate clearly with the service and kitchen teams

• Maintain cleanliness and organization of the entrance and waiting area

• Handle guest inquiries and direct them appropriately

• Support the service team during peak hours when needed

Requirements

• Previous experience in hospitality is an advantage

• Good communication and interpersonal skills

• Presentable appearance and professional attitude

• Ability to stay calm and organized during busy periods

• Basic English communication (Arabic is a plus)

• Flexible to work shifts, weekends, and holidays

Join Hilton as a Hostess!
As a Hostess, your primary responsibility is to create a welcoming atmosphere for our guests. You will greet guests upon arrival, assist them in seating, and ensure they feel comfortable throughout their visit. Your role is essential in providing the highest level of guest satisfaction.

Key Responsibilities:

• Manage guest inquiries in a friendly and efficient manner.
• Possess extensive knowledge of menu offerings and restaurant layout.
• Demonstrate Hilton's grooming standards, ensuring cleanliness and professional appearance.
• Effectively communicate with team members and assist callers with messages.
• Adhere to hotel security and health regulations.

What We Are Looking For:
A successful Hostess at Hilton will possess a positive attitude, excellent communication skills, and a commitment to high levels of customer service. Flexibility to work in different situations and ability to work independently or as part of a team is required.

Preferred Qualifications:

• A degree in a relevant field.
• Experience in the Food and Beverage industry.
• Knowledge of Food Hygiene Regulations.
• Previous cash handling experience.

About Hilton:
Hilton is a global leader in hospitality, offering exceptional service and accommodations for nearly a century. Join us to be part of a team that strives to create remarkable experiences for guests around the world.