Food Server📣 Job Ad

About the Role

Narcissus Hotel and Residence in Jeddah is seeking a dedicated Food Server to join its team. This full-time, on-site position is integral to delivering the brand's promise of authentic Arabian heritage combined with refined, modern service standards. The Food Server will be responsible for providing attentive and professional service across the hotel's dining venues, ensuring a memorable guest experience that aligns with Saudi Arabia's growing tourism ambitions. As a Food Server, you will be the face of our dining experience, interacting directly with guests and contributing to the elegant atmosphere that Narcissus Hotels & Resorts is known for. This role requires a commitment to service excellence, attention to detail, and a proactive approach to guest satisfaction.

Key Responsibilities

• Greet guests warmly upon arrival at dining venues.
• Present menus to guests and provide detailed descriptions of food and beverage offerings.
• Take guest orders accurately and efficiently.
• Serve food and beverages to guests in a timely and courteous manner.
• Set up dining tables with appropriate tableware and accompaniments.
• Clear tables promptly after guests have finished their meals.
• Maintain the cleanliness and organization of the dining area.
• Coordinate effectively with kitchen staff to ensure orders are prepared correctly and delivered promptly.
• Respond to guest inquiries and provide information about menu items and hotel services.
• Accommodate special guest requests whenever possible.
• Resolve basic guest service issues or escalate them to the appropriate management when necessary.
• Adhere strictly to all food safety and hygiene standards.
• Follow established hotel service procedures and standards.
• Support colleagues during peak service periods and special events to ensure seamless operations.

Qualifications and Requirements

• Strong guest-facing skills, including excellent Customer Service and Communication abilities.
• Ability to interact professionally and respectfully with a diverse range of guests and team members.
• Knowledge of Food & Beverage offerings and Food Service operations.
• Familiarity with serving standards and basic food handling and hygiene practices.
• A basic understanding of cooking or kitchen operations to facilitate effective communication with culinary teams and accurate menu descriptions.
• Previous experience in hospitality, restaurants, or hotels is preferred, particularly in luxury or high-end service environments.
• Ability to work flexible hours, including weekends, holidays, and various shifts.
• Capacity to stand and move for extended periods throughout the workday.
• A keen Attention to Detail, demonstrating reliability and a commitment to high-quality service.
• A team-oriented mindset, willing to collaborate with colleagues to achieve service goals.
• Basic English communication skills are essential.
• Saudi Nationality only.
• Fresh graduates are preferred for this role.

Required Skills

• Customer Service
• Communication
• Food & Beverage Knowledge
• Food Service Operations
• Food Handling
• Hygiene Practices
• Kitchen Operations Understanding
• Attention to Detail
• Reliability
• Teamwork

Work Environment and Details

This is a full-time, on-site position based at the Narcissus Hotel and Residence in Jeddah, Makkah, Saudi Arabia. The role requires the ability to work flexible hours, including weekends, holidays, and various shifts, and involves standing and moving for extended periods throughout the workday. Experience of 0-1 year is preferred, with fresh graduates being ideal candidates.