Hotel Manager📣 Job Ad

About the Company
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description
We are seeking a dynamic and experienced Hotel Manager to lead our prestigious hotel in Jeddah, Saudi Arabia. The ideal candidate will oversee all aspects of hotel operations, ensuring exceptional guest experiences while maximizing profitability and maintaining the highest standards of service.

• Develop and implement strategic plans to enhance guest satisfaction, revenue, and overall hotel performance.
• Oversee daily operations, including front office, housekeeping, food and beverage, and maintenance departments.
• Manage and mentor a diverse team of staff, fostering a culture of excellence and continuous improvement.
• Analyze financial reports, budgets, and market trends to make informed business decisions.
• Ensure compliance with local regulations, health and safety standards, and company policies.
• Develop and maintain relationships with key clients, partners, and stakeholders.
• Implement effective marketing strategies to increase occupancy rates and revenue.
• Address and resolve guest complaints promptly and professionally.
• Stay updated on industry trends and implement innovative practices to maintain a competitive edge.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field; advanced degree or professional certifications (*, Certified Hotel Administrator) preferred.
• Minimum 5 years of experience in hotel management or related hospitality roles, preferably in luxury or upscale hotels.
• Proven track record in financial management, revenue optimization, and budgeting.
• Excellent leadership and team management skills, with the ability to motivate and develop staff.
• Strong problem-solving abilities and decision-making skills.
• Exceptional communication and interpersonal skills, with fluency in English; Arabic language skills highly desirable.
• Proficiency in hotel management software and systems.
• In-depth knowledge of the Saudi Arabian hospitality industry, cultural norms, and local regulations.
• Demonstrated ability to deliver outstanding customer service and handle high-pressure situations.
• Experience in marketing, sales, and public relations within the hospitality sector.
• Flexibility to work irregular hours, including weekends and holidays, as required.

About the Role
As Hotel Manager for the pre-opening of FAENA The Red Sea, you will be responsible for leading the operational setup of the hotel, from SOP development to team recruitment, training, and departmental coordination. This is a pivotal leadership role within a dynamic and ambitious project. If you’re ready to make your mark in Saudi Arabia’s expanding hospitality landscape, join us and help shape an exciting hotel with unparalleled luxury offerings.
Key Responsibilities:

• Operational Leadership: Lead the operational setup of the hotel during the pre-opening phase, ensuring smooth execution of all activities.
• Cross-Departmental Oversight: Provide hands-on leadership and support across all key operational departments.
• Collaboration with GM: Work closely with the General Manager to ensure that all hotel activities align with FAENA’s brand strategy.
• Brand Representation: Champion the FAENA brand values by maintaining consistently high standards of service.
• Guest Engagement: Act as a key stakeholder in guest engagement.
• Performance Monitoring: Monitor operational performance through key metrics.
• Operational Excellence: Drive operational excellence through innovative thinking.
• Compliance: Ensure full compliance with health and safety regulations.
• Financial Management: Support budgeting, forecasting, and P&L management.
• Leadership in Absence of GM: Represent the General Manager in their absence.

Qualifications:

• Saudi National with a strong passion for hospitality and service excellence.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
• Minimum of 57 years of experience in luxury hotel management.
• Proven experience in pre-opening phases.
• Strong financial acumen.
• Exceptional leadership skills.
• Outstanding communication and interpersonal skills.
• In-depth understanding of luxury hospitality standards.
• Ability to thrive in a fast-paced environment.
• Knowledge of local regulations.

We are looking for an operations manager for a daily rental apartments group in Al Manar neighborhood and Al Wahah neighborhood.
Receiving applications and communicating with customers.
Delivering customers the access data.
Ensuring customers check out on time.
Professionally dealing with customers.
Organizing and coordinating cleaning schedules with the cleaning company.
Daily checking of warehouses and completing shortages.

Job requirements:
Focus and attention to work, and mistakes are absolutely unacceptable.
Having a car.
A dedicated person (not employed).
It is preferred to have some experience in the hospitality field.