IT Support Technician📣 Job Ad

• Install, configure, and support laptops, desktops, monitors, and peripherals.
• Deploy, configure, and test local and network printers.
• Perform OS setup, user profile configuration, and basic software installations.
• Troubleshoot hardware, software, and connectivity issues on-site.
• Provide first-level user support and on-the-spot technical assistance.
• Replace faulty equipment and coordinate repairs or swaps.
• Maintain service tickets, checklists, and site sign-off documentation.

• Minimum of 3 years of experience in IT helpdesk, field support, or desktop support roles.
• Strong working knowledge of Windows OS and standard office applications.
• Hands-on experience in supporting printers and peripherals.
• Basic understanding of LAN, Wi-Fi, and IP addressing.
• Strong communication skills and a customer-service mindset.
• Must be available onsite, full-time for the entire project duration.

About LUD

LUD is a Saudi-born technology platform transforming how restaurants manage and operate across delivery applications. Our mission is to bring efficiency, accuracy, and smarter decision-making to the food and beverage sector by helping businesses monitor performance, reduce operational losses, and achieve sustainable growth through data-driven insights.

By centralizing delivery operations, LUD provides restaurants with powerful tools for performance tracking, error and penalty management, automated accounting, and intelligent analytics that reveal real opportunities for improvement.

We partner closely with restaurants to elevate their operational performance and deliver better experiences for their customers.

Why Join LUD

At LUD, you will be part of a fast-growing technology company operating at the intersection of food, data, and digital transformation. You will work with a passionate team focused on helping restaurants succeed in a competitive market.

We offer a dynamic environment where your work has a direct impact on business growth, and where high performance, ownership, and continuous improvement are valued. Joining LUD gives you the opportunity to build valuable experience in B2B sales, technology, and customer success within a rapidly expanding company.

Key Responsibilities

• Greet guests warmly and professionally upon arrival

• Manage reservations, waiting lists, and guest flow

• Seat guests according to table availability and service standards

• Communicate clearly with the service and kitchen teams

• Maintain cleanliness and organization of the entrance and waiting area

• Handle guest inquiries and direct them appropriately

• Support the service team during peak hours when needed

Requirements

• Previous experience in hospitality is an advantage

• Good communication and interpersonal skills

• Presentable appearance and professional attitude

• Ability to stay calm and organized during busy periods

• Basic English communication (Arabic is a plus)

• Flexible to work shifts, weekends, and holidays