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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join us at Mövenpick Hotels & Resorts!
We are seeking a professional Receptionist to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests and clients.

Key Responsibilities:
  • Manage incoming calls, emails, and correspondence efficiently.
  • Handle guest inquiries and requests promptly and courteously.
  • Assist with check-in and check-out procedures, including room assignments and key card management.
  • Maintain a clean and organized reception area.
  • Coordinate with various departments to ensure smooth operations.
  • Process payments and handle cash transactions accurately.
  • Manage appointment scheduling and maintain up-to-date calendars.
  • Provide general administrative support as needed.
  • Stay informed about hotel facilities, services, and local attractions to assist guests effectively.
  • Ensure compliance with security and safety protocols.

About Us:
Mövenpick Hotels & Resorts combines Swiss heritage with a modern approach to hospitality, offering unique experiences across 120 hotels and resorts worldwide. Join us and become a Heartist® in an environment where you can grow and thrive.

Requirements

  • No experience required

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We are seeking a well-organised and personable individual to join our real estate organisation as a Receptionist. In this pivotal role, you will be the first point of contact for visitors, clients, and colleagues, ensuring a welcoming and professional environment at our front desk. If you thrive on delivering exceptional customer service, have strong communication skills, and take pride in creating a positive first impression, we encourage you to apply.

Key Responsibilities:
  • Greet visitors, clients, and staff in a friendly and professional manner, providing assistance and guidance as needed.
  • Manage the switchboard and handle incoming calls, directing enquiries to the appropriate team members efficiently.
  • Maintain the reception area, ensuring it is clean, tidy, and presentable at all times.
  • Coordinate with internal departments to schedule and prepare meeting rooms for appointments and events.
  • Manage incoming and outgoing mail, deliveries, and courier services.
  • Support administrative tasks such as data entry, filing, and document management.
  • Assist with calendar management, visitor logs, and related security procedures.
  • Provide accurate information about the company’s services, office procedures, and facilities to visitors and callers.
  • Champion a client-centric approach and ensure all visitors receive excellent service in line with our company values.

Essential Qualifications:
  • Previous experience in a receptionist, front desk, or customer service role is preferred.
  • Excellent verbal and written communication abilities, with a polite and professional demeanour.
  • Strong organisational skills and attention to detail, with the capacity to multitask in a busy environment.
  • Proficiency with Microsoft Office Suite and familiarity with office equipment.
  • Ability to respond to enquiries confidently and resolve minor issues independently.
  • Fluency in English is essential; additional language skills are considered an asset.

Key Skills and Attributes:
  • Excellent interpersonal skills to establish rapport with visitors and colleagues from diverse backgrounds.
  • A proactive and adaptable approach, with the ability to prioritise tasks and remain composed under pressure.
  • Strong customer focus, with a positive attitude and commitment to providing high-quality service.
  • Team-oriented mindset, supporting colleagues and contributing to a harmonious office environment.
  • Demonstrates reliability, punctuality, and a professional appearance aligned with company standards.

If you are passionate about delivering exceptional first impressions and are eager to contribute to a welcoming and efficient office environment within the real estate industry, we invite you to submit your application.
Join us in providing outstanding service to our clients, visitors, and staff as a valued member of our team.

breifcase2-5 years

locationJeddah

2 days ago