Reservations Agent📣 Job Ad

in Mandarin Oriental

23 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Jeddah

Join the Mandarin Oriental team as a Reservations Agent!
As a Reservations Agent, you will play a crucial role in delivering exceptional customer service and ensuring a seamless booking experience for our guests. Your responsibilities will include:

Understanding and complying with all corporate policies and hotel standards.
Taking phone reservations and confirming guest requests for rooms, food and beverage, and spa services.
Maintaining complete knowledge of hotel features, services, and restaurant offerings.
Building strong relationships with guests and addressing any complaints effectively.
Assisting in sustainable practices and minimizing the hotel’s environmental footprint.

This position requires excellent communication skills, attention to detail, and a customer-focused mindset. Join us in providing world-class service at Mandarin Oriental, where we prioritize both guest satisfaction and employee well-being.

Requirements

No experience required

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