Reservations Agent📣 Job Ad

Secretary and holds a driver's license with the possibility of traveling outside the kingdom

Join Marriott International as a Reservations Agent!
Are you passionate about providing excellent customer service? At Marriott International, we are dedicated to steering our guests' experiences from the moment of reservation to their stay.

Position Summary:
The Reservations Agent is responsible for processing all reservation requests, changes, and cancellations received via phone, fax, or mail. Key responsibilities include:

• Identifying guest reservation needs and determining the appropriate room type.
• Verifying the availability of room types and rates.
• Explaining guarantee, special rate, and cancellation policies.
• Accommodating and documenting special requests.
• Answering questions regarding property facilities and services.
• Inputting and accessing data in the reservation system accurately.
• Following proper escalation procedures for guest concerns.

In this role, you’ll also be expected to maintain a professional appearance, protect guest and company information, and develop positive working relationships with team members and guests.

Preferred Qualifications:

• Education: High school diploma or *** equivalent.
• Related Work Experience: No prior experience required.
• Supervisory Experience: None necessary.

At Marriott International, we believe in creating a diverse and inclusive workplace where every associate is valued. If you're ready to embark on a journey with us in the luxury hospitality industry, apply today!

Position Overview
We’re looking for a Business Development Manager to spearhead growth across our branding activation, marketing consultancy, and creative service offerings. This role focuses primarily on driving new business opportunities, while maintaining select key client relationships to ensure seamless delivery and long-term value.

Key Responsibilities:

• Business Development & Growth: Lead the identification, pursuit, and conversion of new business opportunities across target industries. Build and maintain a strong sales pipeline through networking, outreach, referrals, and proactive prospecting.
• Develop tailored proposals, credentials decks, and pitch presentations that position the agency as a trusted strategic partner.
• Collaborate with the Strategy and Creative teams to craft bespoke marketing and branding solutions that align with client objectives.
• Conduct market research to identify emerging trends, competitive positioning, and potential business verticals.
• Represent the agency at industry events, conferences, and networking forums to build visibility and relationships.
• Work closely with leadership to set and achieve revenue, profitability, and growth targets.
• Maintain an active role in negotiating terms, closing deals, and onboarding new clients smoothly.

• Client Partnership & Account Management: Serve as a strategic point of contact for select clients, ensuring satisfaction and alignment with business goals.
• Translate client objectives into actionable plans, coordinating with internal teams for execution.
• Identify upsell and cross-sell opportunities within existing accounts to expand revenue potential.
• Oversee the delivery of key projects, ensuring quality standards, timelines, and budgets are met.
• Lead periodic performance reviews and post-campaign evaluations, offering insights and recommendations for improvement.

• Internal Collaboration & Reporting: Work closely with Strategy, Creative, and Content Directors to ensure client and prospect needs are met effectively.
• Track and report on pipeline health, win/loss metrics, and revenue performance.
• Contribute to continuous improvement of the agency’s business development process, tools, and practices.

Qualifications & Experience:
Minimum 5+ years of experience in business development or client partnerships within a marketing, branding, or creative services agency. Strong understanding of brand strategy, marketing activations, and integrated communications. Excellent communication, negotiation, and presentation skills.