Social Worker📣 Job Ad

Join Hilton as a Receptionist! At Hilton, we strive to provide exceptional guest experiences every day. As a Receptionist, your role is crucial in delivering a friendly and efficient service from check-in to check-out.

Your Responsibilities:

• Provide reception services for guests to achieve positive outcomes from their queries.
• Ensure efficient check-in/out processes and complete necessary audits.
• Communicate relevant feedback from guests to the Front Office Manager and Reception Supervisors.
• Uphold high standards of customer service at all times.
• Maximize room occupancy and promote hotel services through up-selling techniques.
• Comply with hotel security, fire regulations, and health and safety legislation.
• Assist other departments as necessary.

What We Are Looking For: A successful candidate will exhibit:

• Previous experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Strong communication skills and a positive attitude.
• Commitment to delivering excellent customer service.
• Competent IT proficiency.

Why Work for Hilton? Hilton is a leader in global hospitality, committed to delivering remarkable experiences across our brands. Join us and be part of a team that brings warmth and hospitality to every guest.

Join AlBorg Diagnostics as a Call Center Agent!
AlBorg Diagnostics is a prominent leader in the field of diagnostic health services, dedicated to providing exceptional care and precise results. We are looking for enthusiastic individuals to join our team as Call Center Agents.

About the Role:
In the role of a Call Center Agent, you will be the first point of contact for our clients, ensuring their inquiries are addressed and their experiences with us are positive. You will manage high volumes of inbound and outbound calls while delivering exceptional customer service.

Responsibilities:

• Handle a high volume of inbound calls with professionalism and efficiency.
• Provide precise information regarding diagnostic services and assist with appointment scheduling.
• Resolve customer issues while following established procedures.
• Document customer interactions accurately in our system.
• Collaborate with team members to improve service quality and share knowledge.
• Follow scripts and guidelines to ensure consistent communication.
• Meet or exceed individual and team performance targets.
• Maintain updated knowledge of our services, products, and industry trends.

Requirements:

• Previous experience in a call center or customer service role is an advantage.
• Strong verbal and written communication skills.
• Exceptional problem-solving abilities and attention to detail.
• Able to multitask and prioritize responsibilities in a fast-paced environment.
• Comfortable using various software applications and CRM systems.
• Fluency in both English and Arabic is preferred.
• Positive attitude and a commitment to excellent customer service.
• Flexibility to work in various shifts, including nights and weekends.

Join Hilton as a Human Resources Officer!
Are you passionate about enhancing employee experiences within a vibrant hospitality setting? At Hilton, we pride ourselves in offering an exceptional working environment.

About the Role:
As a Human Resources Officer, you will play a crucial role in supporting and advising management on effective policies and procedures. Your main tasks will include managing employee relations, overseeing succession planning, and maintaining recruitment processes.

Key Responsibilities:

• Provide guidance to managers on policies and procedures for optimal staff experiences.
• Manage employee relations issues, ensuring confidentiality and compliance.
• Maintain absence monitoring and online personnel systems.
• Ensure recruitment and selection processes adhere to company guidelines.
• Assist in departmental training and organize social events for team members.
• Promote staff benefits and handle team member inquiries.

What We Look For:
To excel in this role, you should have:

• Previous experience in Human Resources or equivalent.
• Excellent communication and people skills.
• A positive attitude and commitment to customer service.
• Strong attention to detail and ability to work under pressure.

It would be advantageous if you possess:

• CIPD qualification or equivalent.
• Knowledge of hospitality and employment law.
• Proficiency in IT systems.

Why Hilton?
Join a globally recognized company dedicated to exceptional guest experiences and remarkable hospitality. Our team is at the heart of what we do, and we strive to create an inviting culture where every team member feels valued.