Stock and Back Office Executive📣 Job Ad

About the Role

Cartier is seeking a Stock and Back Office Executive to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is crucial for maintaining an organized and efficient retail environment. The role focuses on merchandise management, operational support, and ensuring a pleasant and safe shopping experience for customers. We are looking for a professional with 5-10 years of experience in a relevant field.

Core Responsibilities

The Stock and Back Office Executive will be responsible for the comprehensive management of stock and sales floor operations. Key duties include:

• Stocking merchandise onto shelves and organizing the sales floor to ensure a pleasant and safe shopping environment.
• Executing a broad range of established service operations tasks, including resolving subprocesses or decisions/parameters to provide efficient operational service.
• Supporting team members by performing routine inventory tasks and following established procedures.
• Training and coaching colleagues on handling non-routine transactional activities, stocking shelves, replenishing inventory, and presenting merchandise effectively.

Operational Management

This role also encompasses critical operational and coordination functions to ensure smooth daily activities and adherence to company standards:

• Conducting a range of customer service activities, including managing complex or atypical customer cases and inquiries.
• Organizing work schedules to ensure task completion, coordinating with support services, and assigning short-term tasks to team members as needed.
• Performing operational tasks by adhering to established processes, adjusting multiple settings or parameters to meet performance standards.
• Following mandatory procedures and methods of work, including the use of personal protection equipment, to safeguard the environment and ensure the well-being of self and others.
• Prioritizing workflow to meet quality and timeliness standards, utilizing performance management systems to enhance personal performance.

Required Qualifications

Candidates applying for this position should possess the following qualifications and experience:

• Post-Secondary Non-Tertiary Education.
• Sound experience and understanding of straightforward procedures or systems.
• Limited managerial experience.
• A minimum of 5-10 years of professional experience in a related field.

Location and Work Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a dedicated individual committed to maintaining high operational standards within a luxury retail environment.

Application Information

We invite qualified candidates to apply for this opportunity to contribute to the Cartier team.