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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
About the Role
We are looking for a Technical Support Specialist to join our team at بحور المشرق المحدودة. In this role, you will provide technical support to users and resolve technical issues to ensure the smooth operation of our IT systems and technologies. You will contribute to improving our technical infrastructure.

Responsibilities
  • Receive and process IT support requests from employees via phone, email, or ticketing system.
  • Diagnose technical issues related to hardware, networks, printers, and software.
  • Perform routine maintenance on hardware and software.
  • Install and configure computers, peripherals, and business applications.
  • Monitor network performance and troubleshoot connectivity issues.
  • Document issues and solutions in IT support logs.
  • Train users on effective use of systems and devices.
  • Maintain organized and confidential records of costs.
  • Collaborate with production departments and warehouses for data accuracy.

Qualifications
  • Education: Diploma or Bachelor's degree in Information Technology, Computer Engineering, or related field.
  • Experience: Minimum of 2 years in IT support.
  • Skills: Strong knowledge of operating systems (Windows, Linux), excellent communication, and customer service skills.

Requirements

  • Requires 2-5 Years experience

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We are seeking a skilled and motivated Mechanical Technician to contribute to our engineering operations at Fairmont The Red Sea, part of the groundbreaking Red Sea Project.

Role Overview:
The Mechanical Technician is responsible for performing routine and emergency maintenance, repairs, and inspections across various systems and areas within the property. Your expertise will ensure operational efficiency, safety compliance, and guest satisfaction at all times.

Key Responsibilities:
  • Operations & Maintenance: Perform planned and reactive maintenance for mechanical systems, including HVAC, electrical systems, refrigeration, fire & life safety systems, kitchen and laundry equipment, plumbing, and general building infrastructure.
  • Tools, Safety & Cleanliness: Maintain tools and equipment, follow safety procedures, and ensure a clean, hazard-free workspace.
  • Communication & Guest Interaction: Respond to guest requests promptly and professionally, ensuring satisfaction.
  • Additional Duties: Attend meetings and training sessions, report to work on time, and perform other tasks as assigned.

Qualifications:
  • 35 years of hands-on mechanical maintenance experience in a hotel, commercial building, or industrial facility.
  • Technical diploma or associate’s degree in a related field is preferred.

Skills & Competencies:
  • Proficient in reading mechanical schematics and using diagnostic tools.
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Additional Information:
Understanding of Ultra-Luxury guest expectations and experience in project coordination is an advantage.

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