

Telephone Communication Clerk📣 Job Ad
in Raffles Makkah Palace
21 days ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Jeddah |
Join Our Team at Raffles Makkah Palace
Raffles Makkah Palace offers exceptional hospitality standards enriched by Arabian values. We are seeking a dedicated Telephone Operator to join our team and ensure an outstanding communication experience for our guests.
Key Responsibilities:
We embrace diversity and inclusion and respect all individuals, focusing solely on skills and qualifications in employment opportunities.
Raffles Makkah Palace offers exceptional hospitality standards enriched by Arabian values. We are seeking a dedicated Telephone Operator to join our team and ensure an outstanding communication experience for our guests.
Key Responsibilities:
- Manage all incoming and outgoing calls accurately and courteously.
- Maintain smooth internal telecommunications following Raffles Standards.
- Record and control wake-up calls.
- Assist guests with international calls and queries.
- Address guest requests promptly and report any complaints to the Telephone Supervisor.
- Bill call costs appropriately.
- Maintain a clean work environment and adhere to emergency procedures.
- Excellent written and verbal communication skills in English.
- Ability to work harmoniously in a team and develop rapport with colleagues and guests.
- Calm and courteous demeanor under all circumstances.
- Secondary Education or relevant qualifications in Hotel Management.
- A minimum of 1 year of relevant experience in a four or five-star hotel.
We embrace diversity and inclusion and respect all individuals, focusing solely on skills and qualifications in employment opportunities.
Requirements
- No experience required
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