Assistant Room Service Manager📣 Job Ad

About the Assistant Room Service Manager Role

Hilton is seeking an Assistant Room Service Manager to join its team in Makkah, Saudi Arabia. This full-time position involves overseeing food and beverage operations to ensure quality and service standards are consistently met. The role contributes to delivering memorable guest experiences by managing the seamless execution of daily operations.

Key Responsibilities

The Assistant Room Service Manager will be responsible for overseeing all Food and Beverage operations, including Restaurants, Bars, Cafes, Room Service, Conference and Banqueting, and Kitchens. Key duties include:

• Managing food and beverage service to meet hotel and Hilton brand standards.
• Controlling customer flow and front-to-back-of-house interaction during service.
• Ensuring Team Members maximize sales opportunities.
• Ensuring Team Members maintain brand standards and high levels of customer service.
• Handling customer inquiries professionally.
• Accurately managing all transactions during service.
• Managing Team Member schedules, stock, and wastage levels.

About Hilton

Hilton is a global leader in hospitality, committed to delivering exceptional experiences for guests and fostering an exceptional workplace for its Team Members. The company's founding vision is to fill the earth with the light and warmth of hospitality. Hilton has received recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. The company supports career development for its Team Members, whether they are starting their careers or seeking new opportunities.

Work Location and Type

This is a full-time position based in Makkah, Makkah, Saudi Arabia.

Benefits Overview

Hilton invests in its Team Members' wellbeing and offers a range of benefits. These may include travel perks, paid parental leave, crisis concierge services, and mental health resources. Specific benefit availability may vary by location and employment terms.