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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

As an Associate Business Analyst, you will be responsible for identifying and understanding customers' business issues and processes, defining and documenting customer needs, and providing functional requirements and expertise for translating these needs into SITA solutions across different portfolios.

WHAT YOU’LL DO:
  • Be the primary interface for salespersons to support customers’ engagements on technical & commercial matters.
  • Analyze and document customer requirements and business process.
  • Work with customers to understand their business models and develop sound technical solutions to meet their requirements.
  • Provide comprehensive information on SITA products through meetings and workshops.
  • Build business cases to ensure SITA’s profitability.
  • Perform basic data analysis and reporting.
  • Collaborate with project managers for effective project implementation.
  • Support strategic initiatives with the marketing and innovation teams.

ABOUT YOUR SKILLS:
  • Native Arabic Speaker & fluent in English.
  • 3 years of experience in business analysis.
  • Aviation Industry Experience.
  • Analytical Thinking and Problem Solving.
  • Bachelor’s degree in Computer Science, Mathematics or Engineering.
  • Excellent written and verbal communication skills.
  • Knowledge of Microsoft Office tools.

WHAT WE OFFER:
  • Flex Week: Work from home up to 2 days/week.
  • Flex Day: Make your workday suit your life.
  • Professional Development opportunities.
  • Inclusive work environment.

Requirements

  • Requires 2-5 Years experience

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