
Camp Supervisor📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | Remote | |
| Location | Makkah |
About the Role
Bechtel Corporation is seeking an experienced Camp Supervisor to manage the daily operations and performance of an accommodation facility. This full-time role involves overseeing contracted accommodation services to ensure all aspects of the facility, including accommodation, catering, cleaning, maintenance, and essential services, meet required quality, hygiene, safety, and service standards. The Camp Supervisor acts as the Bechtel representative on-site, conducting inspections, monitoring contractor performance, and proactively addressing issues to maintain a high standard of living for project personnel and ensure smooth project operations.
Project Context
The Ar Rjum Project is a greenfield gold project located in the Central Arabian Gold Region, approximately 200 km north-east of Taif and 26 km south of Al Mouwayh. The project encompasses three open-pit mining operations, waste dumps, ore stockpiles, a processing plant, tailings management facilities, and supporting infrastructure. This includes a permanent accommodation village designed to support the workforce engaged in these operations.
Key Responsibilities
- Supervise the Accommodation Services Contract, ensuring adherence to scope, KPIs, service levels, and contractual obligations.
- Conduct daily inspections of accommodation blocks, dining halls, kitchens, recreation areas, and maintenance activities.
- Review contractor reports on maintenance, cleaning, catering, incidents, and complaints, ensuring timely corrective actions.
- Ensure high standards of cleanliness, sanitation, hygiene, and overall facility presentation are maintained by the contractor.
- Monitor contractor performance trends and escalate recurring issues as necessary.
- Oversee catering operations to ensure compliance with food safety requirements and that meals meet quality and nutritional standards.
- Monitor and address resident feedback, complaints, and satisfaction issues.
- Oversee facility maintenance and preventive maintenance programs, ensuring timely resolution of defects.
- Ensure contractor adherence to all project safety, environmental, and health requirements.
- Act as the primary point of contact for accommodation-related matters for internal teams and stakeholders.
- Prepare daily, weekly, and monthly reports on facility conditions, contractor performance, risks, and improvement actions.
- Validate contractor data, including headcounts, occupancy, meal counts, and KPI submissions.
Qualifications and Experience
This role requires a bachelor's degree (or international equivalent) along with 8-10 years of relevant experience. Alternatively, candidates with 12-14 years of relevant work experience will be considered. A minimum of 10 years' experience supervising accommodation, hospitality, hotel, camp, or village operations, preferably in large-scale or remote project environments, is essential. Demonstrated experience overseeing outsourced accommodation or facility services contractors is also required.
Required Knowledge and Skills
- Strong understanding of catering, housekeeping, cleaning, laundry, maintenance, and essential services operations.
- Sound knowledge of food safety and hygiene standards (*, HACCP or national equivalent).
- Experience conducting inspections, managing service standards, and resolving operational issues.
- Strong communication, stakeholder management, and problem-solving skills.
- Proven organizational capability with the ability to manage multiple operational priorities.
- Experience preparing reports, reviewing contractor KPIs, and validating operational data.
Work Environment
This is a full-time position requiring residence within the Project accommodation facility (camp) in Saudi Arabia. The role involves close coordination with various internal teams, including Security, Logistics, and ES&H, as well as external stakeholders and regulatory bodies.
Requirements
- Requires 5-10 Years experience
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