Commercial Director, MENA📣 Job Ad

About the Role

Staff Connect UAE is seeking a highly experienced Project Control Manager for a senior, owner-side governance role in Jeddah, Makkah, Saudi Arabia. This position is critical for establishing, managing, and maintaining independent project controls, reporting frameworks, and performance monitoring systems for large-scale development projects. The role will provide leadership with essential visibility into programme progress, cost performance, risks, issues, changes, and consultant/contractor performance through accurate and timely reporting.

As the central control function, you will validate project data from consultants and contractors, identify deviations, monitor recovery actions, and ensure alignment with approved project objectives, timelines, and governance requirements. This role will establish standalone reporting systems and dashboards, independent of ERP platforms, to support effective project governance and executive decision-making.

Key Responsibilities

• Develop and maintain integrated master programmes covering all project phases, including planning, early works, design, procurement, and construction/execution.
• Monitor project milestones, progress, and critical activities, identifying schedule delays, slippages, and recovery requirements.
• Independently review consultant and contractor schedules for logic, feasibility, resource alignment, and compliance with project objectives.
• Establish and maintain project cost tracking frameworks, monitoring cost trends and identifying potential budget deviations.
• Support forecasting activities and financial performance reporting, reviewing cost-related inputs from consultants and contractors, and providing early warnings on potential cost risks.
• Develop and maintain project risk, issues, and change registers, monitoring mitigation plans and corrective actions, and identifying emerging project risks with recommended responses.
• Escalate critical risks, delays, and performance concerns to leadership with clear recommendations.
• Monitor consultant and contractor performance against contractual obligations, project milestones, deliverable requirements, and quality expectations, validating project information received from external stakeholders and identifying performance gaps to support corrective action planning.
• Prepare executive dashboards, progress reports, and management presentations, developing reporting systems to provide clear visibility of programme status, cost performance, risks and issues, change management, and consultant and contractor performance.
• Ensure all reporting information is accurate, traceable, and supported by project documentation, providing data-driven insights to support leadership decision-making.
• Establish and maintain standalone project reporting systems and dashboards, developing reporting standards, templates, and governance processes to ensure consistency and accuracy of project data across stakeholders.
• Support continuous improvement of project control processes and maintain structured records for audit and governance purposes.
• Coordinate with the Senior Architectural Lead and Senior Infrastructure Engineer to integrate design, construction, and technical updates into project reporting.
• Support cross-functional requirements as directed by GM – Network Development & Maintenance and collaborate with project teams to ensure effective information flow and reporting alignment.

Qualifications and Requirements

• Bachelor's Degree in Engineering, Construction Management, Project Controls, or a related discipline.
• 7-10 years of experience in project controls, project reporting, program management, and governance functions.
• Experience working on large-scale projects with multiple stakeholders.
• Previous experience in owner-side environments, EPC projects, and consultant/contractor management.
• Advanced English language proficiency is mandatory.
• Arabic language proficiency is preferred.

Required Skills

• Proficiency in programme and milestone control, project schedule review and validation, and cost tracking and financial monitoring.
• Expertise in risk, issues, and change management, and consultant and contractor performance monitoring.
• Skilled in executive dashboard development, data integrity and reporting governance, and forecasting and trend analysis.
• Experience with contractual milestone tracking and project reporting system development.
• Strong analytical and reporting capabilities with the ability to challenge and validate consultant and contractor data.
• A strong understanding of project schedules and cost analysis, coupled with excellent attention to detail and governance discipline.
• Excellent stakeholder communication and coordination skills, with the ability to work independently in a fast-paced project environment.
• Demonstrated leadership competencies in decision-making under project constraints, risk identification and escalation management, cross-functional alignment, performance monitoring and governance, and data-driven decision support.

Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience. Initially, there is no direct line management, but the position involves functional oversight of project reporting inputs from consultants and contractors, and the governance of project control information.

Preferred Candidate Profile: A highly experienced Project Controls and Reporting professional with strong expertise in program management, reporting governance, risk management, and stakeholder coordination. The ideal candidate should have proven experience in large-scale development projects, the ability to validate project information independently, and the capability to provide accurate, executive-level insights to support strategic decision-making.

Professional Certifications (Preferred): PMP, PMI-SP, AACE Certification, or an equivalent Project Controls Certification.

About the Role

Abdul Latif Jameel, a diversified business group with a significant presence in the Middle East, North Africa, and Turkey (MENAT region), is seeking a Sales Supervisor to join its team in Jeddah, Makkah, Saudi Arabia. With a history spanning over 75 years, the company represents leading global brands and operates an extensive infrastructure, including Saudi Arabia's largest vehicle distribution network. This role is integral to supporting sales teams, ensuring operational efficiency, and delivering a high standard of service within the accessories division.

The Sales Supervisor will manage daily activities with a focus on operational oversight and will have general authority over day-to-day functional operations. The primary purpose of this position is to oversee and manage installation functions for a specific portfolio of accessories, implement service strategies, and ensure the accessories team operates in alignment with the company's mission, vision, and values by adhering to standard operating procedures. This role directly influences sales target achievement, customer satisfaction, and the quality of installed accessories.

Key Responsibilities

• Achieve operational targets by defining and preparing business plans to meet operational goals.
• Provide efficient service with a Guest First mindset and by performing essential duties.
• Ensure the maintenance of optimal inventory levels, not exceeding months.
• Be responsible for the timely delivery of vehicles to the Center.
• Assist in achieving quality vehicle installation, associate-hour sales, and increased customer retention through efficient distribution plans for Accessories operations, effective sales marketing campaigns, and high operational productivity.
• Drive the accomplishments of the assigned Accessories team through proper manpower distribution, providing skills training, and conducting periodic performance evaluations to foster peak productivity in a performance-driven learning culture.
• Support the assigned Accessories team in achieving predetermined center operational targets by defining and preparing business plans.
• Assist Installers in resolving technical installation issues and conduct examinations to ensure appropriate installations are performed.
• Ensure high guest satisfaction by promoting a Guest Centric and Fix-It-Right mindset within the assigned Accessory team to achieve high-quality installation activities.
• Supervise assigned Accessories activities to ensure all operations comply with company policies and procedures through effective communication and monitoring.
• Coordinate with Accessories Sales Advisors through proper job assignments and final vehicle inspections to ensure satisfactory repairs are completed as per customer requirements.
• Monitor the utilization of all Accessories facilities, tools, and equipment to ensure all areas in the Accessories installation Center operate in accordance with policies related to safety, welfare, integrity, and the company's branding image.
• Monitor the Job Controller in accurately entering data (operation number), recording repairs carried out, and updating vehicle delivery status through supervision of Computerized Time Control Sheets for productivity analysis.
• Perform supervisory functions for the assigned Accessories team, including training, workload assignment, output appraisal, addressing complaints, and resolving problems through an effective feedback mechanism as per company procedures to motivate team members and increase morale.
• Ensure that monthly stock-taking activities are performed as per laid-down processes and are completed within the specified time.
• Evaluate, guide, and develop associates' skills while developing a succession plan.
• Directly impact the achievement of the company's sales strategy and enhance guest satisfaction.
• Directly impact market share and brand image.

Qualifications and Requirements

• Diploma Degree or Equivalent.
• A minimum of 4 years of experience in sales.

Required Skills

• Time Management
• Active Learning
• Stress Tolerance
• Achievement/Effort
• Communication and Problem Solving
• Problem Sensitivity
• Inductive Reasoning
• Sales Related Skills

Work Environment and Location

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Fluency in both English and Arabic is beneficial.

Abdul Latif Jameel fosters a culture that supports idea development, employee growth, and success, guided by values of Respect, Innovation, a Pioneering Spirit, and Empowerment.

About the Role

Fakeeh Care Group is seeking a dedicated Quality Specialist to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to ensuring the highest standards of quality and compliance within the organization's Emergency Medical Services (EMS) operations. The role focuses on aligning policies, procedures, and practices with international accreditation standards and driving continuous improvement in patient care and safety.

Key Responsibilities

• Ensure Emergency Medical Services (EMS) policies and procedures align with requirements from international accreditation bodies such as JCIA, ACHS, and ABBA's.
• Conduct regular gap analyses against accreditation standards and develop comprehensive action plans for compliance.
• Coordinate all readiness activities for accreditation surveys, including documentation, staff preparation, and evidence collection.
• Maintain up-to-date knowledge of evolving accreditation standards and regulatory requirements applicable to EMS.
• Draft, revise, and implement policies, procedures, and clinical guidelines in collaboration with EMS leadership.
• Ensure all documentation is standardized, properly formatted, version-controlled, and accessible to relevant personnel.
• Provide training and orientation to staff on updated or new policies and procedures.
• Perform qualitative reviews of documentation within the Electronic Medical Record (EMR) system to ensure adherence to proper documentation practices across Fakeeh Health Care facilities, in compliance with clinical documentation policy.
• Conduct regular quality audits on EMS operations, clinical documentation, and patient safety practices.
• Track key performance indicators (KPIs) related to EMS quality and safety, identify non-conformities, and collaborate with departments to implement corrective and preventive actions.
• Generate and analyze monthly audit reports, identifying discrepancies and areas for improvement, for both internal Fakeeh Health Care facility standards and external regulatory requirements.
• Communicate audit findings and recommendations to Quality Risk Management (QRM), Chief Medical Officer (CMO), and other relevant leadership, suggesting actionable improvements.
• Act as a contributing member of selected organizational committees.
• Participate in the validation process of new KPIs and collect manually collected KPIs from assigned end-users.
• Continuously monitor the privacy and confidentiality of patient documents and information throughout Fakeeh Health Care Group.
• Monitor incident reports, near-misses, and adverse events, ensuring timely follow-up and reporting within the OVR system.
• Support root cause analysis (RCA) investigations and recommend system improvements to prevent incident recurrence.
• Promote a safety culture among EMS staff through education and engagement.
• Collect, analyze, and present quality data, trends, and dashboards to support management decision-making.
• Prepare and submit regular quality and compliance reports to the Quality Manager and senior leadership.
• Support research and benchmarking activities aimed at enhancing EMS quality improvement initiatives.
• Contribute to educational initiatives focused on audit processes, quality standards, and regulatory compliance.
• Conduct workshops on documentation accuracy, patient safety, and the effective use of patient feedback to drive service improvements.
• Facilitate ongoing professional development to keep staff updated on healthcare quality management and audit techniques.

Qualifications and Requirements

• A minimum of 3 years of experience in the healthcare field.
• At least 2 years of experience specifically within a Quality Risk Management (QRM) department in a large healthcare facility.
• A Bachelor's degree in a healthcare field is preferred, ideally an Emergency Medical Services degree.
• Possession of a CPHQ certification or higher is highly desirable.
• Excellent command of both oral and written English and Arabic languages.

Required Skills

• Commitment to enhancing service quality and organizational standards.
• Ability to manage high-pressure situations effectively.
• Proactive approach to taking ownership of duties and organizational goals, with the ability to resolve issues independently.
• Effective collaboration skills to achieve shared objectives.
• Responsiveness to changing environments and adeptness in managing transitions.
• Dedication to ensuring superior service delivery to enhance patient satisfaction.
• A deep understanding of job responsibilities and their broader organizational impact.
• Proficiency in improvement methods and processes.
• Skilled in data aggregation, validation, and analysis.
• Expertise in risk identification and management.

Work Environment and Experience

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience, with a specific emphasis on quality management within the healthcare sector.