Food & Beverage Counter Attendant

A food and beverage order clerk is required to work in a distinguished restaurant. He/She prepares and processes food and beverage orders accurately and ensures their quality before serving them to customers. The tasks include:
• Preparing and preparing the ingredients for use
• Preparing hot and cold drinks according to the required standards
• Executing customer orders quickly and accurately
• Maintaining cleanliness in the work area
• Adhering to quality and food safety standards

Join Our Team as an Operations Manager!
At Umrahme, we are dedicated to revolutionizing the travel industry with our personalized Umrah pilgrimage packages. We are on the lookout for a dynamic Operations Manager to lead our operations team and ensure high-quality services in our Online B2B Hotel Booking Portal and ground services.

Key Responsibilities:

• Team Leadership & Support: Lead, coach, and supervise a team of operations executives to ensure accuracy, timeliness, and excellent customer service.
• Ground Operations Management: Oversee ground handling services, ensuring compliance with safety regulations and delivering exceptional service.
• Booking & Fulfilment Oversight: Supervise the end-to-end booking process, handling escalated client requirements and ensuring adherence to Standard Operating Procedures (SOPs).
• Supplier & Client Relationship Management: Foster strong relationships with suppliers and resolve disputes efficiently.
• Collaboration & Reporting: Work with various teams to align operational requirements and provide regular performance reports.
• Quality & Process Improvement: Conduct quality checks, identify issues, and implement process improvements.

Qualifications & Skills:

• Bachelor’s degree in tourism, hospitality, or a related field.
• 10 years of experience in operations within travel or related industries, including at least 2 years in a managerial role.
• Strong experience in booking and ground operations.
• Excellent communication and negotiation skills.
• Strong problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Embark on a meaningful journey with us at Umrahme and contribute to providing unforgettable experiences for our clients!

Join Fairmont the Red Sea as our Food & Beverage Manager

As a vital part of the prestigious Raffles & Fairmont the Red Sea project, which aims to deliver an exceptional experience to visitors on the stunning Red Sea coast, you'll lead the Food & Beverage operations in this luxury environment.

Key Responsibilities:

• Oversee daily operations of all F&B outlets, ensuring excellence in service and coordination.
• Maintain high service quality standards and guest satisfaction in line with Fairmont policies.
• Lead and mentor a multicultural team, fostering a culture of engagement and excellence.
• Analyze performance metrics to maximize profitability while maintaining luxury standards.
• Handle guest feedback effectively, ensuring memorable service recovery.
• Collaborate with culinary teams to create unique dining experiences.
• Monitor and manage budgets, forecasts, and cost controls.
• Champion sustainable practices in line with our environmental commitments.

Qualifications:

• Bachelor’s Degree in Hospitality Management or a related field.
• 5–7 years of experience in F&B management in luxury hotels or resorts.
• Strong leadership and communication skills.
• Financial acumen with experience in budgeting.
• Fluency in English; Arabic and other languages are a plus.
• Experience in pre-opening environments is highly desirable.

Join us to create unforgettable experiences and contribute to our commitment to excellence and sustainability.