Housekeeper-Sr📣 Job Ad

About the Role

Marriott International is seeking a dedicated Housekeeper-Sr to join our team in Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to the hospitality standards of Marriott Hotels and JW Marriott properties. As a Housekeeper-Sr, you will play a crucial role in ensuring the cleanliness, comfort, and overall guest satisfaction within our establishments. This role is based in Makkah and is not a remote position. Marriott International is committed to fostering an inclusive environment where every individual is welcomed and treated with dignity and respect, reflecting our core values of equal employment opportunities and appreciation for diversity.

Key Responsibilities

• Record the status of cleaned rooms on assignment sheets.
• Complete checklists to report the cleanliness and condition of designated areas.
• Perform administrative tasks related to housekeeping duties.
• Identify room assignments and the specific cleaning requirements for each space.
• Inspect rooms after cleaning by housekeeping staff.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following established entry procedures and ensuring the room is vacant.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, serving as a role model in service delivery.
• Follow and enforce all hotel safety and security policies and procedures.
• Report maintenance issues, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support all colleagues and treat them with dignity and respect.
• Support the team in achieving common goals.
• Comply with quality assurance expectations and standards.
• Move at a required pace to respond to work situations (*, run, walk, jog).
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Grasp, turn, and manipulate objects of varying size and shape, requiring fine motor skills and hand-eye coordination.
• Reach for objects overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move within tight, confined spaces, or at heights.
• Move on sloped, uneven, or slippery surfaces.
• Ascend and descend stairs and service ramps.
• Utilize continuous manual dexterity and gross motor skills with frequent use of bi-manual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work appliances over sloped and uneven surfaces.
• Visually verify and interpret written documents.
• Stand, kneel, sit, or walk for extended periods or at a high frequency for a full shift.
• Listen to and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by managers that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• No specific permits or certifications required.

Required Skills

• Housekeeping

Work Environment and Details

This is a full-time, non-management position located in Umm Al Qura, Makkah, Saudi Arabia. Marriott International is committed to promoting equal employment opportunities and to providing a workplace where individual differences are valued and celebrated. Our strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure that discrimination is prevented based on protected criteria, including disability, veteran status, and any other aspect covered by applicable law.