Receptionist / Front Desk Agent (Saudi nationality only)📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Makkah |
About the Role
Raffles Hotels & Resorts is seeking a Receptionist / Front Desk Officer to join its distinguished team in Jeddah, Saudi Arabia. The Raffles Jeddah, situated adjacent to the residential tower, embodies expert service and world-class luxury, poised to welcome guests with Raffles' signature elegance and personal touches, complementing Jeddah's charm and beauty. As the first point of contact for the establishment, this role is crucial in creating a positive and welcoming environment for visitors, clients, and staff, ensuring a seamless and exceptional guest experience.
Key Tasks and Responsibilities
- Greeting and directing visitors, ensuring a warm and professional reception.
- Answering and managing incoming phone calls, emails, and other communications efficiently.
- Scheduling appointments and managing calendars for executives and meeting rooms.
- Performing essential administrative tasks such as data entry, filing, and document preparation.
- Coordinating with other departments to ensure smooth and efficient office operations.
- Managing incoming and outgoing mail and packages.
- Maintaining a clean, organized, and inviting reception area at all times.
- Assisting with basic office maintenance and monitoring office supply inventory.
- Providing support to other administrative staff as needed.
- Ensuring security protocols are followed by monitoring visitor access.
Qualifications and Requirements
- Applicant must be of Saudi nationality.
- Excellent verbal and written communication skills in both Arabic and English.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Strong multitasking abilities and effective time management skills.
- Customer service-oriented with a friendly and professional demeanor.
- High school diploma or equivalent required.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Previous experience as a Receptionist or Front Desk Officer is preferred.
- Experience in the hospitality or customer service sector is preferred.
- Ability to work effectively in a fast-paced environment while maintaining a high level of attention to detail.
- Excellent organizational skills and the ability to prioritize tasks effectively.
- Adaptability and willingness to learn new skills and techniques.
Required Skills
- Proficiency in Microsoft Office Suite.
- Multitasking.
- Time management.
- Customer service excellence.
- Organizational skills.
- Attention to detail.
- Adaptability.
Additional Information
This is a full-time position based in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. As a Raffles employee, you are expected to embody and convey the brand and company mindset through our heartfelt service culture. The role requires 0-1 years of experience.
Requirements
- For Saudis Only
- No experience required
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