Sales Coordinator📣 Job Ad

Join Rotana Hotels as a Sales Coordinator!
We are currently seeking passionate and dynamic sales professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:

• Handle all administrative requirements of the sales office.
• Maintain an organized, systematic, and updated filing system to ensure easy accessibility to required data.
• Prepare and type the sales team’s offer letters, and update the sales database system.
• Compose letters, memos, faxes, and other mail on behalf of the Director of Sales and other executives.
• Maintain a prompt and accurate follow-up system for all correspondences.
• Handle incoming calls and guest inquiries in the absence of the sales team.
• Ensure timely submission of sales month-end reports.
• Facilitate outgoing correspondence and offers related to the sales team within a maximum of 24 hours.
• Ensure all equipment is in proper working order.

Skills and Qualifications:
The ideal candidate should have a college diploma and relevant previous work experience. Good computer skills and perfect command of English are essential, while any additional language skills will be an asset.

We are looking for someone who is:

• Courteous and able to work with minimal supervision.
• Self-motivated with a positive attitude.
• A great team player who thrives in a fast-paced environment.
• Capable of dealing with high levels of confidentiality.
• Possessing effective communication, adaptability, and a customer-focused mindset.

Join dubizzle as a Senior Sales Coordinator!
In this exciting role, you will play a pivotal part in supporting the sales team through effective pre and post sales documentation, assisting in the completion of sales, and ensuring a smooth sales process.

Key Responsibilities:

• Developer Coordination:
  • Manage developer exceptions such as discounts, unit availability, and payment acknowledgements.
  • Coordinate site visits and arrange developer requirements from the sales team, including client documents and bank approvals.
  • Handle Developer reporting and reconciliations.
• Riyadh Office Coordination:
  • Assist in revenue recognition and maintain monthly revenue reports against targets.
  • Coordinate with Sales Development and Developers for addressing all developer-related issues.
  • Communicate essential project updates to the Jeddah team, facilitating effective resource mapping.
• Sales Team Support:
  • Provide sales team with necessary project and developer information.
  • Resolve queries related to projects, inventory, pricing, and promotions.
  • Manage documentation, contract drafting, and coordination with developers and clients.

Qualifications:

• Bachelor's degree in business administration or a related field.
• A minimum of 3 years’ experience in Operations, Documentation, or Customer Services.
• Prior experience using CRM software, preferably Salesforce.
• Strong management, analytical, and problem-solving skills.

Benefits:

• High-performing work environment
• Comprehensive Health Insurance
• Rewards and recognition
• Learning & Development opportunities

At dubizzle, we are committed to creating an inclusive and diverse environment for all employees.

Join the International Water Distribution Co. (Tawzea) as a Customer Services Regional Manager!

TAWZEA is a leader in the management of industrial cities and the operation of water facilities in Saudi Arabia. We are dedicated to enhancing the customer experience in our water services.

Responsibilities:

• Assist with budget preparation for the Customer Service department and manage the assigned budget.
• Draft, implement, and execute policies to facilitate quality customer service.
• Monitor performance metrics and prepare monthly reports on team performance.
• Analyze customer complaints trends and summarize impact on customer experience.
• Oversee training and performance evaluations for team members.
• Identify and recommend updates to customer service procedures.
• Manage daily workflow of the customer service team.

Requirements:

• Minimum of 10 years of experience, including 5 years in management within the water sector.
• Extensive knowledge of customer service procedures and principles.
• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving skills.
• Outstanding written and verbal communication skills.
• Good command of English, written and spoken.
• Proficiency in Microsoft Office and customer service software.