Customer Services Manager📣 Job Ad

Join Abdul Latif Jameel as a Planning and Customer Services Manager!
Are you ready to take the next step in your career and work with a diversified business? At Abdul Latif Jameel, we are looking for a dedicated Planning and Customer Services Manager who will play a crucial role in our operations.

Main Responsibilities:

• Communicate daily with the operation team to ensure execution of all plans.
• Plan daily activities such as receiving, dispatching, and transport to meet customer requests.
• Deliver plans according to the schedule and monitor customer orders.
• Immediately report any issues to customers regarding their requests.
• Ensure all customer-related issues are resolved.
• Monitor contract expirations and maintain customer relations through regular visits.
• Conduct monthly stock counts with the operation team to ensure accuracy between system and physical count.
• Report major operational issues to management for prompt resolution.
• Collaborate with other divisions to ensure timely order delivery.

Qualifications:

• Bachelor's degree in Business Administration, Supply Chain Management, or a relevant field.
• 5 years of experience in planning operations.
• Computer skills; experience with VMS SAP system is preferable.

The position requires a commitment to a 48-hour work week. Don't miss this chance to join a respected company with a legacy of success!

Join Batterjee Medical College as an Office Manager for the COO Office!
As a leader in higher education, we invite you to manage the daily operations of our executive office and drive efficiency across departments.

Key Responsibilities:

• Manage executive calendars, meetings, travel, and official correspondence.
• Prepare agendas, minutes, reports, and presentations.
• Maintain organized filing systems (digital & physical) while ensuring confidentiality.
• Coordinate communication between the executive office and college departments.
• Support accreditation, reporting, and compliance documentation.
• Assist in organizing institutional events and executive engagements.

Requirements:

• Bachelor’s degree in Business Administration, Office Management, or a related field.
• 3+ years of executive administrative experience, preferably in higher education.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication skills in English (Arabic preferred).
• Strong organization, time management, and attention to detail.
• Professional, discreet, and able to work in a fast-paced academic environment.

Role Overview:
We are seeking a highly motivated and results-oriented Sales Engineer to drive growth within the Oil & Gas, Petrochemical, Power, and Water sectors. The ideal candidate will be responsible for expanding our market presence in KSA, developing and implementing strategic sales plans, and nurturing strong client relationships.

Key Responsibilities:

• Identify opportunities to upsell and cross-sell technology products and services to existing clients within the KSA market.
• Have a good knowledge of the international standard NFPA and local civil defense & HCIS regulations.
• Collaborate with the sales team to develop and execute sales strategies for assigned accounts.
• Serve as the main point of contact for assigned accounts, providing regular updates on account progress, and ensuring a high level of client satisfaction.
• Understand the unique needs and challenges of each assigned account and develop and implement account plans to address those needs.
• Develop and execute strategic sales plans to achieve revenue targets.
• Analyze market trends and competitor activities to identify growth opportunities.
• Identify and pursue new business opportunities, building strong client relationships.
• Oversee the entire sales process, from lead generation to contract closure.
• Lead and mentor a team of sales professionals, providing guidance and support.
• Collaborate with Sales director to set KPIs and track performance.

Qualifications and Experience:

• Bachelor's degree or equivalent.
• 10+ years of experience in fire protection and detection sales.
• Proven track record of achieving sales targets and leading high-performing teams.
• Strong network and relationships within the industry.
• Excellent communication, presentation, and negotiation skills.
• Product Expertise - Fire Protection, Fire Suppression, Fire Fighting System, Fire Alarm.