Trainer📣 Job Ad

About the Role

Le Méridien Hotels & Resorts in Makkah, Saudi Arabia, is seeking a motivated Trainer to join their Human Resources team. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to contribute to the development and onboarding of employees within a globally recognized hospitality brand. As a Trainer, you will play a crucial role in ensuring that all staff members are well-equipped with the knowledge and skills necessary to uphold Le Méridien's high standards of service and operational excellence. You will be instrumental in shaping the employee experience from their initial onboarding through ongoing development.

Key Responsibilities

• Conduct stand-up training sessions for groups of employees.
• Assist in the orientation of new employees, including the completion of all necessary new hire paperwork.
• Support the training of hiring managers and interviewers on all interview and selection policies and procedures.
• Schedule and coordinate applicant interviews with the relevant hiring manager and/or interviewer.
• Conduct interviews for hourly and management positions.
• Ensure that company grooming standards are effectively communicated to new employees.
• Assist with the design and development of training programs.
• Develop training aids and multi-media tools for presenting training material.
• Order and manage inventory of training materials and supplies.
• Prepare training sessions, including the organization and breakdown of materials.
• Ensure compliance with all company and safety policies and procedures.
• Maintain a neat and professional uniform and personal appearance, and uphold the confidentiality of proprietary information.
• Communicate with others using clear and professional language, and prepare and review written documents accurately and completely.
• Cultivate and maintain positive working relationships with others, supporting the team to achieve common goals, and listening and responding appropriately to the concerns of other employees.
• Greet and acknowledge all guests in accordance with company standards, anticipate and address guest service needs, thank guests with genuine appreciation, and assist individuals with disabilities.
• Ensure compliance with quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance.
• Stand, sit, or walk for extended periods of time or for the entire work shift.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent from an accredited educational institution, or a General Educational Development (GED) certificate.
• At least 1 year of related work experience.
• No supervisory experience is required.
• No specific license or certification is required.

Required Skills

• Effective communication and interpersonal skills.
• Ability to develop and deliver training programs.
• Proficiency in preparing and reviewing written documents.
• Strong organizational and time management abilities.
• Commitment to upholding company policies and safety standards.
• Customer service orientation and ability to build positive relationships.
• Adaptability and willingness to perform various job duties.

Work Environment and Details

This is a full-time, non-management position located at Kudai Road, Makkah, Saudi Arabia, 21955. Le Méridien, part of Marriott International, is committed to providing equal opportunities and fostering an inclusive environment where diversity is valued and celebrated. The company is dedicated to creating memorable experiences for guests by embracing a spirit of European enjoyment and cosmopolitan culture.