Waiter - Food & Beverage - Jumeirah Jabal Omar Hotel📣 Job Ad

About the Role

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, is seeking a Waiter to join the Food & Beverage Department at the Jumeirah Jabal Omar Makkah hotel. This role contributes to creating distinctive experiences for guests in Makkah.

The Jumeirah Jabal Omar Makkah hotel, located near Masjid Al Haram, offers comfort and Arabian hospitality. As a Waiter, you will be instrumental in ensuring guests receive an exceptional dining experience that aligns with the Jumeirah brand standards.

Key Responsibilities

• Address guest inquiries courteously and efficiently, contributing to a positive initial impression.
• Report guest complaints or issues to supervisors when immediate resolution is not possible, and ensure follow-up to achieve guest satisfaction.
• Maintain high standards of personal hygiene and grooming.
• Ensure guests enjoy a pleasant and well-served dining experience by adhering to the outlet's service sequence.
• Provide guests with detailed explanations of menu items, including ingredients and preparation methods.
• Prepare tables for service, ensuring all necessary items such as linens, silverware, and glassware are correctly set.
• Escort guests to their tables in a professional and welcoming manner.

Qualifications and Requirements

• Higher Secondary School certificate.
• Previous experience in a similar Waiter role, preferably within the hospitality industry.

Required Skills

• Strong communication and interpersonal skills for effective guest and colleague interaction.
• Adaptability and an appreciation for cultural diversity, important in a global hospitality environment.
• Ability to multitask effectively and perform under pressure to maintain service standards during busy periods.

Work Environment and Compensation

This is a full-time position based in Makkah, Saudi Arabia. The role offers a salary paid in Saudi Riyals (SAR), along with F&B benefits, reduced hotel rates across Jumeirah properties, leave and healthcare packages, and flights home.