مضيف (هوست)

A live broadcast employee is responsible for presenting live sessions on social media platforms, interacting with viewers, and responding to their inquiries professionally, while introducing the company's services and features, and directing interested parties to the appropriate steps to benefit from the services and convert them into potential customers. Tasks and Responsibilities: Present live broadcasts according to the approved plan and content. Welcome viewers and interact with them throughout the broadcast. Respond to audience questions and inquiries clearly and accurately. Explain the company's services, offers, features, and subscription mechanism. Encourage the audience to take the appropriate action, such as registering or contacting the team. Follow up on comments and frequently asked questions and clarify the necessary information. Collaborate with the marketing and customer service team to ensure consistency of messages and information. Raise observations and suggestions from the audience to improve the customer experience. Adhere to company policies and brand identity during the broadcast. Qualifications and Skills: Excellent communication and presentation skills. Confidence in front of the camera and the ability to manage live broadcasts. Speed in handling questions and interacting with the audience. Good knowledge of social media platforms and broadcasting tools. Ability to persuade and present information in an attractive way. Experience in sales, customer service, or content creation is preferred.