Area Manager, Fulfillment Center Operations📣 Job Ad

About the Role

Amazon is seeking an Area Manager to oversee Fulfillment Center Operations in Riyadh, Saudi Arabia. This role offers hands-on experience in leading a diverse team and managing operations to meet demand. You will gain insight into global operations and the execution required for seamless fulfillment. The position involves implementing strategies to enhance productivity, collaborating with colleagues to resolve operational challenges, and contributing to continuous improvement within a dynamic environment.

Key Responsibilities

• Promote a culture of safety and wellbeing within your team and across the fulfillment center.
• Analyze and implement corrective actions to ensure consistently high levels of quality and productivity, meeting business objectives across all shifts.
• Support and lead a team, handling administrative tasks while actively building and fostering a strong team culture.
• Analyze performance data and suggest process improvements to optimize workflows and enhance customer service.
• Collaborate with other managers to standardize shift processes and ensure operational consistency.
• Maintain safety standards within your team and across the site.
• Monitor and maintain process efficiency to ensure smooth operations.
• Prioritize routine team management and daily operational tasks.
• Address individual escalations, engage in process improvement work, and contribute to wide-scale operational contingency planning.

Qualifications and Requirements

• A minimum of 2 years of experience in employee and performance management.
• A Bachelor's degree or equivalent, or a minimum of 2 years of experience with Amazon (blue badge/FTE).
• Willingness to work a flexible schedule, including shifts, weekends, nights, and/or holidays, and to work within various operational areas.

Required Skills

• Proficiency in promoting safety and wellbeing.
• Strong analytical skills for quality and productivity assessment.
• Demonstrated team leadership capabilities.
• Experience in process improvement initiatives.
• Commitment to excellent customer service.
• Ability to analyze performance metrics.
• Familiarity with lean techniques.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a flexible schedule, including shifts, weekends, nights, and holidays, as well as the ability to work across various operational areas. The role is with Amazon (Afaq - Warehouse Branch).