Assistant Branch Manger📣 Job Ad

About the Company:
At Almosafer (part of Seera Group), we’re not just part of the travel industry; we’re helping shape its future. As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem. Our mission is to make every journey seamless, personal, and purposeful.

About the Role:
The Assistant Manager – Account Acquisition & Onboarding is responsible for driving the growth and expansion of the company's client base. This role involves identifying, engaging, and converting prospective clients into active users of the company's products or services. You will manage the onboarding process, ensuring a positive client experience from initial contact through successful integration.

Responsibilities:

• Collaborate with the sales team to transition new clients smoothly from sales to onboarding.
• Share insights and feedback from clients to refine sales strategies.
• Stay updated on product features that impact onboarding.
• Communicate client requirements to inform product improvements.
• Provide updates and reports on client acquisition and onboarding performance.
• Engage with prospective clients to understand their needs and guide them through the acquisition process.
• Serve as the primary point of contact for new clients.
• Maintain regular contact to build and sustain strong client relationships.

Profile Requirements:

• Bachelor’s degree in business administration, Marketing, Communications, or a related field.
• At least 2-4 years of experience in client acquisition or related fields.
• Fluent in written and spoken Arabic & English.
• Strong relationship management and communication skills.
• Proficiency in lead generation and project management.
• Analytical skills to assess the effectiveness of strategies.