AsstMgr-Sales I📣 Job Ad

About the Role

W Hotels is seeking an Assistant Manager of Sales to join their team in Riyadh, Saudi Arabia. This management position supports the solicitation and handling of sales opportunities, ensuring efficient business turnover for optimal service delivery. The role focuses on cultivating long-term, value-based customer relationships to achieve sales objectives and meet personal sales goals.

The W Hotels brand is committed to igniting the extraordinary and embracing new experiences. This role offers an opportunity to join a collective that redefines global luxury hospitality, embodying a service philosophy that fuels passionate guest service. Joining W Hotels means becoming part of the Marriott International collective.

Key Responsibilities

• Assist with the solicitation and handling of sales opportunities.
• Ensure business is turned over properly and in a timely fashion for effective service delivery.
• Support the management of day-to-day sales activities, focusing on building long-term, value-based customer relationships to achieve sales objectives.
• Achieve personal sales goals.
• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers to facilitate future bookings through activities such as sales calls, entertainment, FAM trips, and trade shows.
• Develop relationships within the community to expand the customer base for sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover to Event Management.
• Participate in sales calls with the sales team to acquire new business and close deals.
• Support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, and apply this knowledge to sales strategies.
• Assist in closing the most advantageous opportunities for the location based on market conditions and needs.
• Gain an understanding of the location’s primary target customer and service expectations, offering business solutions by understanding customer needs and concerns.
• Support the company's service and relationship strategy, driving customer loyalty through excellent service delivery.
• Service customers to grow their account share.
• Execute and support the company's customer service standards.
• Provide excellent customer service consistent with the company's daily service basics.
• Set a positive example for guest relations.
• Interact with guests to obtain feedback on product quality and service levels.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with 2 years of experience in sales and marketing or a related professional area.
• Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with no work experience required.

Required Skills

• Sales
• Marketing
• Customer Relationship Management
• Business Development

Work Environment and Location

This is a full-time, management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.