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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

W Hotels is seeking an Assistant Manager of Sales to join its team in Riyadh, Saudi Arabia. This full-time management position is responsible for driving sales opportunities, cultivating long-term customer relationships, and achieving sales objectives within the Financial District. The Assistant Manager will support daily sales activities and ensure effective business turnover for service delivery.

As part of Marriott International, W Hotels focuses on redefining luxury hospitality. This role offers an opportunity to contribute to a culture that values vibrant living, novelty, and an open mindset.

Key Responsibilities

  • Assist with the solicitation and handling of sales opportunities to drive revenue.
  • Ensure business is turned over properly and in a timely fashion to facilitate excellent service delivery.
  • Support the leadership of all day-to-day sales activities with a focus on building long-term, value-based customer relationships.
  • Achieve personal sales goals and contribute to the overall sales targets of the location.
  • Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
  • Build and strengthen relationships with existing and new customers through participation in sales calls, entertainment, FAM trips, and trade shows.
  • Develop relationships within the community to expand the customer base for sales opportunities.
  • Assist in managing and developing relationships with key internal and external stakeholders.
  • Provide accurate, complete, and effective turnover of bookings to Event Management.
  • Participate in sales calls with the sales team to acquire new business and close deals.
  • Support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
  • Identify new business opportunities to achieve personal and location revenue goals.
  • Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
  • Assist in closing the best opportunities for the location based on market conditions and needs.
  • Gain a deep understanding of the location's primary target customers and their service expectations, offering tailored business solutions.
  • Support the company's service and relationship strategy, driving customer loyalty through exceptional service experiences.
  • Service customers to grow their share of business with W Hotels.
  • Execute and uphold the company's customer service standards.
  • Provide excellent customer service consistent with the company's daily service basics.
  • Set a positive example for guest relations and guest satisfaction.
  • Interact with guests to obtain feedback on product quality and service levels.

Qualifications and Requirements

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
  • Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Relationship Management
  • Business Development

Work Context

This is a full-time management position as an Assistant Manager of Sales I at W Hotels, located in Riyadh, Saudi Arabia. The role requires 2-5 years of experience. Marriott International is an equal opportunity employer committed to fostering an inclusive environment where diverse backgrounds are valued.


Requirements

  • Requires 2-5 Years experience

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