Call Center Manager

What will you be responsible for? 

You will be in charge of the following missions: 

• Greet and welcome guests 
• Answer phone calls and emails and take messages 
• Schedule meetings and manage calendars, coordinate events 
• Keep updated records and files 
• Take up other duties as assigned (travel arrangements, schedules etc.) 
• Run errands as requested 
• Draft correspondence such as emails and letters 
• Coordinating office activities and operations to secure efficiency and compliance to company policies 
• Monitoring company schedules (insurance, renewals, etc) 
• Keep stock of pantry and office supplies and place orders when necessary
• Supervising administrative staff, assist colleagues whenever necessary

Who are we looking for? 

We are looking for a professional with a friendly attitude and the ability to multitask to undertake all receptionist and  clerical duties in our company. You will be the “face” of the company for all visitors and will be responsible for the first  impression we make. 

Absolute must-haves: 

• Minimum of 2 year experience 
• Proven work experience as receptionist / admin assistant 
• MS office and English proficiency 
• Outstanding organisational and time management skills 
• Attention for details as well as good interpersonal skills 
• Can handle pressure, meet deadlines and work in less supervision 
• Capable of managing multiple tasks 
• College Degree