Cards Portfolio Management Specialist - 12 months📣 Job Ad

About the Role

Quantum Talent Group is seeking a Cards Portfolio Management Specialist for a 12-month contract position. This role is central to driving portfolio growth, enhancing customer engagement, and optimizing card utilization initiatives. The position requires a strong understanding of card products, customer behavior, and data-driven portfolio management strategies to improve key business metrics.

This role offers an opportunity to contribute to strategic initiatives within the cards and payments sector, focusing on customer lifecycle management and portfolio optimization to maximize value and revenue.

Key Responsibilities

• Evaluate portfolio trends and customer behavior to identify growth opportunities and enhance overall portfolio performance.
• Develop and execute initiatives aimed at increasing card activation, usage, retention, and customer engagement.
• Manage end-to-end marketing and portfolio campaigns, including planning, execution, monitoring, and performance evaluation.
• Design and implement customer lifecycle strategies to foster engagement and maximize the value derived from the card portfolio.
• Optimize portfolio performance through segmentation, targeted approaches, and personalized customer propositions.
• Support the development and rollout of installment and payment solutions to drive customer adoption and revenue growth.
• Collaborate with internal cross-functional teams and external partners to deliver promotional offers and customer-centric initiatives.
• Prepare detailed performance reports and provide actionable insights for strategic decision-making.
• Assist in forecasting, budgeting, and tracking portfolio performance against business objectives.
• Ensure all activities adhere to internal policies and relevant regulatory requirements.

Qualifications and Requirements

• A minimum of 8 to 10 years of experience in cards portfolio management, retail banking, payments, or a related field.
• Demonstrated expertise in customer lifecycle management and portfolio optimization techniques.
• Proven experience in managing initiatives focused on spend stimulation, customer engagement, and balance growth.
• Solid knowledge of card payments, digital commerce, international transactions, and partnership-driven programs.
• A track record of success in campaign management, customer segmentation, and performance analytics.
• Strong analytical and problem-solving capabilities, with a data-driven approach to decision-making.
• A Bachelor's degree in Business, Finance, Marketing, Economics, or a related discipline.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
• Excellent communication and stakeholder management skills.
• Fluency in English is required; Arabic language skills are considered advantageous.

Required Skills

• Cards Portfolio Management
• Customer Lifecycle Management
• Portfolio Optimization
• Spend Stimulation
• Customer Engagement
• Balance Growth
• Card Payments
• Digital Commerce
• International Transactions
• Partnership-driven Programs
• Campaign Management
• Customer Segmentation
• Performance Analytics
• Analytical Skills
• Problem-Solving
• Data-driven Approach
• Microsoft Excel, PowerPoint, Word
• Communication Skills
• Stakeholder Management

Contract Details and Location

This is a 12-month contract position for a Cards Portfolio Management Specialist. The role is based in Riyadh, Saudi Arabia.