Cargo Sales Manager - Riyadh, KSA📣 Job Ad

About the Role

Qatar Airways is seeking a Cargo Sales Manager to join its Cargo Sales team in Riyadh, KSA. This role is responsible for managing direct cargo sales and marketing activities for Qatar Airways Cargo within the assigned territory. The primary objective is to achieve sales targets by effectively managing the commercial team, maximizing returns from the existing market, and identifying and penetrating new markets. The Cargo Sales Manager will also represent Qatar Airways Cargo at local sales-related cargo community events.

Key Responsibilities

• Structure and implement a comprehensive business and marketing plan to optimize QR revenue and presence in the assigned territory, while managing and expanding the business.
• Develop and maintain long-term strategic relationships with local and regional customers.
• Negotiate short-, medium-, and long-term pricing initiatives that are mutually beneficial and consistent with the station's revenue goals and pricing guidelines.
• Meet and/or exceed set Cargo revenue targets.
• Conduct regular sales meetings with the freight forwarding community in the assigned territory and maintain an up-to-date customer database.
• Assess station/regional market conditions, utilizing Key Market Data (*, CASS, WorldACD, Local Airport data) to identify trends, new prospects, activities of other airlines, and potential threats, providing appropriate recommendations and responses.
• Introduce QR Cargo products and support their development within the assigned station/region, ensuring sales and high standards of service are maintained by providing effective and timely solutions to customer queries.
• Contribute to the overall formulation and implementation of the global QR Cargo sales strategy to maximize short and long-term revenue opportunities.
• Direct and control the General Sales Agents (GSAs) in the area to ensure QR cargo goals and objectives are consistently met.
• Assist the Cargo/Regional Manager in preparing and controlling revenue budgets and costs.
• Evaluate Qatar Airways' market share, traffic movements to and from the station, and other airline practices, identifying areas of concern and instigating remedial action.
• Ensure QR's participation in sales campaigns and public events, collecting sales leads for circulation to concerned departments and stations to maximize QR market share and station/region contribution.
• Provide weekly and monthly sales reporting to the Station/Regional Head for tracking of results against targets.
• Monitor customer complaints for any emerging trends and, where appropriate, initiate corrective action plans with the respective responsible areas.

Qualifications and Requirements

• Bachelor's Degree or equivalent qualification.
• Minimum of 4 years of experience in airfreight sales management.
• Demonstrated product and market knowledge for the Kingdom of Saudi Arabia.
• Strong commercial acumen and the ability to identify market industry trends.
• Proficiency in sales and strategic planning.
• Knowledge of IATA / TACT Regulations.
• Effective managerial skills, including the ability to delegate work, set clear direction, and manage workflow.
• Strong mentoring and coaching skills, with the ability to train and develop subordinate skills.
• Proven ability to foster teamwork among team members.
• Excellent ability to build relationships and influence stakeholders.
• Strong command of the English language, both written and verbal.

Required Skills

• Airfreight Sales Management
• Product and Market Knowledge
• Commercial Acumen
• Market Industry Trends Analysis
• Sales and Strategic Planning
• IATA / TACT Regulations
• Managerial Skills
• Mentoring and Coaching
• Teamwork and Collaboration
• Relationship Building
• Influencing Skills
• English Language Proficiency

Work Location and Type

This full-time position is based in Riyadh, Saudi Arabia.