Corporate Operations Specialist

About Unifonic

Unifonic is an AI-native customer experience platform designed for emerging markets. With over 25 years of conversational AI research and development, the company serves more than 5,000 enterprises across MENA. Unifonic is recognized as a Great Place to Work® and is pioneering sovereign, agentic AI through its Agentic Studio platform.

The Role of Corporate Operations Specialist

Unifonic is seeking a Corporate Operations Specialist to join its team in Riyadh, Riyadh Province. This full-time role requires 2-5 years of experience and involves managing daily HR operations, government relations (GRO), local labor compliance, office administration, and vendor management. The specialist will serve as the primary operational anchor for the Saudi Arabia team, ensuring smooth onboarding, full regulatory compliance across government portals, and comprehensive employee support.

Key Responsibilities

• Manage relationships with Saudi regulatory authorities, ensuring full compliance with Saudi Labor Law.
• Execute operational tasks on government portals, including Qiwa, Mudad, Muqeem, and GOSI.
• Handle the end-to-end Iqama process, including new issuance, renewals, and exit/re-entry visa processing.
• Lead business visa and work visa processing for new joiners and visitors to the Saudi Arabia office.
• Ensure timely renewal of all company official documents, licenses, and commercial registrations.
• Address employee requests and inquiries across offices, providing resolutions within designated SLAs.
• Oversee medical insurance administration, including employee additions, deletions, tier updates, and policy renewals.
• Support onboarding workflows and administrative setup for new joiners in Saudi Arabia.
• Maintain Saudi office facilities, manage office supplies and inventory, and ensure a professional workspace.
• Manage petty cash handling, tracking, and monthly reconciliation.
• Process vendor invoices, ensuring accurate record-keeping and timely processing.
• Build and maintain relationships with vendors, landlords, and service providers.
• Arrange business travel logistics for team members, including flights, hotels, local transportation, per diem, and event coordination.

Required Skills and Attributes

• High attention to detail.
• Strong time-management skills.
• Proactive problem-solving abilities.
• Service-oriented mindset.
• Analytical thinking and problem-solving skills.
• Strong sense of ownership and accountability.
• Effective communication skills.
• Ability to collaborate effectively within teams.
• Adaptability and a commitment to continuous learning.
• Mentorship and knowledge-sharing capabilities.
• Resilience under pressure.
• Commitment to quality and continuous improvement.
• Advocacy for best practices, efficiency, and innovation.

The People Department at Unifonic

The People Department at Unifonic focuses on attracting, developing, and retaining talent. It aims to foster a positive and inclusive work environment where every employee feels valued and supported. The department manages all aspects of people operations, including recruiting, onboarding, training, and development, while promoting a culture of collaboration and continuous improvement.

Application Information

This is a full-time position based in Riyadh, Saudi Arabia. Salary details are not disclosed.