img
SalarySalarySR 4,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Sulaimaniyah, Riyadh
The customer service representative works on receiving and responding to customer inquiries professionally, handling requests and complaints, and providing the necessary support to ensure customer satisfaction and achieve the highest quality standards in service delivery, in accordance with the company's standards and policies.

Requirements

  • For Saudis Only
  • GOSI Registration Required
  • No experience required

Similar Jobs

Call Center Agent

📣 Job Ad

AlKifah Holding

Full-time
Join Our Team as a Call Center Agent!
We are searching for a focused Call Center Agent to join our productive team at شركة الكفاح القابضة in Riyadh. Growing your career as a Full Time Call Center Agent is an awesome opportunity to develop relevant skills.

Key Responsibilities:
  • Manage incoming and outgoing calls as per the assigned schedule.
  • Analyze client requirements and offer the best possible solution or information.
  • Provide information to customers about our products and create leads using the proper lead type.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Benefits:
  • Excellent benefits
  • Career progression opportunities
  • Attractive package

breifcase0-1 years

locationRiyadh

25 days ago

Call Center Agent

📣 Job Ad

Saudi Ceramics Company

Full-time
About the Role
As a Call Center Agent at Saudi Ceramics Company, you will play a crucial role in providing excellent customer service to ensure customer satisfaction and maintain our company's positive reputation.

Job Responsibilities
  • Answer customer calls and address their queries and concerns accurately and satisfactorily.
  • Guide customers through troubleshooting processes, navigating the company website, or utilizing products and services.
  • Review and provide updates on customer or client accounts regarding billing, shipping, warranties, and other account matters.
  • Collaborate with colleagues to enhance customer service and overall customer experience.
  • Assist in training new team members on the company's customer management policies.
  • De-escalate issues with dissatisfied customers by offering patient support and assistance.
  • Perform additional tasks as requested by management.

Education and Experience Requirements
  • High School diploma or equivalent.
  • Strong active listening skills and an empathetic demeanor.
  • Able to thrive in fast-paced work environments.
  • Proficient phone skills, particularly with multi-line phone systems.
  • Excellent written and verbal communication skills in both Arabic and English.
  • Comprehensive knowledge of the company’s products and services.

Key Competencies
  • Adaptability and Dependability
  • Attendance and Punctuality
  • Effective Communication
  • Conduct and Ethics
  • Team Collaboration
  • Ability to work under pressure

breifcase0-1 years

locationRiyadh

25 days ago

Call Center Agent

📣 Job Ad

Saudi Ceramics Company

Full-time
About the Role
As a Call Center Agent at Saudi Ceramics Company, you will play a crucial role in providing excellent customer service to ensure customer satisfaction and maintain our company's positive reputation.

Job Responsibilities
  • Answer customer calls and address their queries and concerns accurately and satisfactorily.
  • Guide customers through troubleshooting processes, navigating the company website, or utilizing products and services.
  • Review and provide updates on customer or client accounts regarding billing, shipping, warranties, and other account matters.
  • Collaborate with colleagues to enhance customer service and overall customer experience.
  • Assist in training new team members on the company's customer management policies.
  • De-escalate issues with dissatisfied customers by offering patient support and assistance.
  • Perform additional tasks as requested by management.

Education and Experience Requirements
  • High School diploma or equivalent.
  • Strong active listening skills and an empathetic demeanor.
  • Able to thrive in fast-paced work environments.
  • Proficient phone skills, particularly with multi-line phone systems.
  • Excellent written and verbal communication skills in both Arabic and English.
  • Comprehensive knowledge of the company’s products and services.

Key Competencies
  • Adaptability and Dependability
  • Attendance and Punctuality
  • Effective Communication
  • Conduct and Ethics
  • Team Collaboration
  • Ability to work under pressure

breifcase0-1 years

locationRiyadh

25 days ago

You may also like