img
SalarySalarySR 5,500 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
مركز الاتصال – الدعم الفني
نحن نبحث عن موظف متميز للانضمام إلى فريقنا في e&enterprise كمختص في مركز الاتصال. إذا كنت شغوفًا بتقديم الدعم الفني والخدمات المتميزة للعملاء، فنحن نرغب في استقبالك بفريقنا.

تفاصيل الوظيفة:
- الراتب: 5500 ريال سعودي (شامل الحوافز)
- نظام الورديات (7 ساعات في اليوم – ساعة استراحة)
- 6 أيام عمل في الأسبوع، يوم عطلة واحد

المتطلبات:
- الجنسية: سعودية فقط
- إجادة اللغة الإنجليزية (تحدثًا وكتابة)
- خلفية تعليمية في تكنولوجيا المعلومات (دبلوم أو أعلى)
- 13 سنوات من الخبرة (يفضل الخبرة في مجال الألياف الضوئية إلى المنازل FTTH)

المسؤوليات الرئيسية:
- الرد على استفسارات العملاء وتقديم معلومات عن خدمة FTTH
- حل المشكلات الفنية المتعلقة بالاتصال والأجهزة
- المساعدة في الفواتير والمدفوعات وتحديثات الحساب
- إدارة ترقيات الخدمة والإلغاءات والتغييرات
- التعامل مع الشكاوى وضمان حلها في الوقت المناسب
- دعم الاحتفاظ بالعملاء والترويج للخدمات الإضافية
- متابعة تحديثات الخدمة ورضا العملاء

المزايا:
- تأمين اجتماعي
- تأمين طبي
- 21 يومًا من الإجازة السنوية
- بيئة عمل منظمة ومهنية
- تدريب مستمر وتطوير مهني

الموقع:
حي القدس، طريق الملك عبد الله، مقابل محطة المترو (يسهل الوصول إليه من أي مكان في الرياض)

للتقديم:
أرسل سيرتك الذاتية إلى البريد الإلكتروني: j@**************************

آخر موعد للتقديم:
102025

Requirements

  • For Saudis Only
  • Requires 2-5 Years experience

Similar Jobs

Customer Services Specialist

📣 Job Ad

Johnson & Johnson MedTech

Full-time
Join Us at Johnson & Johnson MedTech as a Senior Customer Service Representative
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured. As part of our team, you will play a strategic role in overseeing customer data analysis and spearheading initiatives for JNJ customers in Saudi Arabia.

Key Responsibilities:
  • Customer Experience & Service Excellence: Champion exceptional customer service while managing inquiries related to orders, deliveries, and product information.
  • CRM & Data Management: Oversee the Salesforce CRM system, ensuring effective usage and data quality.
  • Project Management & Continuous Improvement: Lead local projects focused on customer experience and efficiency.
  • Operational Support & Coordination: Support supply chain activities and coordinate order fulfillment.
  • Analysis & Reporting: Analyze customer data to identify improvement opportunities.

Qualifications:
- Relevant Bachelor’s degree or equivalent experience
- 4+ years' experience in Data Management, preferably within the healthcare or consumer industry
- Strong analytical and decision-making skills
- Proficiency in English & Arabic

Join Us! If you are a motivated individual with a passion for customer service and healthcare innovation, we invite you to apply.

breifcase2-5 years

locationRiyadh

22 days ago

Customer Services Specialist

📣 Job AdNew

Tanmiyat

Full-time
Introduction:
The job is a great opportunity to join a growing company in Riyadh where we strive to provide the best customer services.

Responsibilities:
- Handling customer inquiries and providing the necessary support.
- Effectively addressing complaints and suggestions.
- Working as part of a team to enhance customer experience.

Requirements:
- High school diploma at a minimum.
- Excellent communication skills.
- Ability to work under pressure.

If interested, please send your CV to the mentioned email.

breifcase0-1 years

locationRiyadh

about 2 hours ago

Irrigation Engineer

📣 Job AdNew

Bloom Landscape SA

Full-time
Join Bloom Landscape Arabia as a Senior Irrigation Engineer!
We are a full-service landscaping company known for our unique design, execute, and maintain philosophy. We specialize in providing comprehensive landscape services including irrigation systems.

Role Overview
This is a full-time, on-site position located in Riyadh. As a Senior Irrigation Engineer, you will play a crucial role in designing, planning, and managing irrigation systems for various projects. Your responsibilities will include:
  • Overseeing the implementation of irrigation plans.
  • Ensuring efficient water resource management.
  • Conducting flood risk assessments.
  • Designing stormwater drainage systems.
  • Collaborating with project teams to achieve optimal irrigation solutions.

Qualifications
The ideal candidate will have:
  • Expertise in flood risk and water resource management.
  • Skills in stormwater and drainage systems design.
  • Proven ability to design and manage efficient irrigation systems.
  • Strong project management and organizational skills.
  • Excellent communication and teamwork abilities.
  • Bachelor's degree in Agriculture Engineering.
  • 7 to 10 years of experience.
  • Experience in hardscape is a plus.

We look forward to your application!

breifcase2-5 years

locationRiyadh

about 2 hours ago

You may also like