F&B Service Expert📣 Job Ad

About the Role

W Hotels is seeking an F&B Service Expert to join its team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to a brand focused on creating memorable guest experiences where food and beverages are central. As an F&B Service Expert, you will play a key role in delivering exceptional service to ensure each guest interaction contributes to a positive dining experience.

The hospitality approach at W Hotels aims to craft immersive experiences. Guest Service Experts are encouraged to take initiative in providing a range of services to enhance guest satisfaction. This role is important in maintaining W Hotels' reputation for innovative luxury and its "Whatever/Whenever" service philosophy.

Key Responsibilities

Responsibilities for this role are expected to include:

• Delivering a range of services to ensure guests enjoy their meals and the overall dining experience.
• Setting tables according to W Hotels' standards.
• Communicating effectively with the kitchen team to ensure a smooth service flow.
• Interacting with and serving guests in a professional and engaging manner.
• Maintaining the cleanliness of work areas and supplies.
• Ensuring all transactions are handled efficiently and contribute positively to the guest experience.
• Upholding W Hotels' quality standards in all service aspects.
• Maintaining a professional uniform, personal appearance, and communication style.
• Contributing to a safe workplace environment.
• Adhering to company policies and procedures.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are required at this time.
• Ability to stand, sit, or walk for extended periods, including moving over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify information on menus.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Food and Beverage Service

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels, a brand within Marriott International, is committed to being an equal opportunity employer. The company fosters an environment where diverse backgrounds are valued and celebrated, recognizing that a rich blend of culture, talent, and experiences among associates is its greatest strength.