F&B Service Expert📣 Job Ad

About the Role

W Hotels in Riyadh is seeking a dynamic F&B Service Expert to join their team. This role focuses on crafting memorable dining experiences for guests, where food and beverages are key components. As an F&B Service Expert, you will proactively deliver a range of services to ensure guests enjoy their dining moments. This involves tasks from table setting and kitchen coordination to guest interaction and maintaining a professional work environment.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy a memorable and unique dining experience.
• Proactively interact with guests to enhance their mealtime experience.
• Set tables according to W Hotels' standards.
• Communicate effectively with the kitchen team to ensure seamless service.
• Serve guests in a professional and engaging manner.
• Maintain cleanliness of work areas and supplies.
• Ensure smooth handling of all transactions to contribute to the overall guest experience.
• Uphold quality standards in all aspects of service delivery.
• Maintain a professional uniform, personal appearance, and communication style.
• Perform physical tasks including standing, sitting, walking, and navigating surfaces for extended periods.
• Read and visually verify information on menus.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and up to 50 pounds with assistance.
• Perform tasks requiring reaching overhead, below the knees, bending, twisting, pulling, and stooping.
• Undertake other reasonable job duties as requested to ensure guest satisfaction and business success.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience in food and beverage service is required.
• No supervisory experience is required for this role.
• No specific licenses or certifications are required.

Required Skills

• Guest Service
• Food and Beverage Service

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires adherence to company policies, procedures, and stringent quality standards, as well as maintaining a professional image. Success in this role also hinges on creating a safe workplace. The position involves physical stamina, including extended periods of standing, sitting, or walking, and the ability to manage menus and handle objects. The work schedule is full-time and the position is not remote.