F&B Service Expert📣 Job Ad

About the Role

W Hotels is seeking a guest-focused F&B Service Expert to join its team in Riyadh, Saudi Arabia. This full-time, non-management position focuses on creating memorable dining experiences for guests. The F&B Service Expert will be responsible for ensuring guests enjoy their meals and the overall dining experience by delivering a range of services and taking initiative to meet guest needs.

W Hotels operates with a philosophy of embracing vibrant living and new experiences, driven by a trend-setting attitude and a daring spirit that redefines luxury hospitality. The "Whatever/Whenever" service philosophy guides the team in passionately serving every guest. This role offers an opportunity for individuals with a creative spirit and a passion for delivering exceptional service to contribute to the W Hotels brand.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meals and the overall dining experience.
• Take initiative in anticipating and fulfilling guest needs.
• Set tables according to W Hotels' standards.
• Communicate effectively with the kitchen team regarding orders and guest preferences.
• Interact with guests in a professional and engaging manner.
• Serve food and beverages to guests.
• Maintain cleanliness of work areas and supplies.
• Ensure all transactions are handled seamlessly as part of the guest experience.
• Contribute to creating a safe workplace for all associates and guests.
• Adhere to all company policies and procedures.
• Uphold W Hotels' quality standards in all aspects of service.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Food and Beverage Service
• Communication
• Teamwork
• Problem-solving

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds of its associates and fostering an environment of inclusion and non-discrimination.