Fraud & Authentication Consultant - Banking📣 Job Ad

About the Role

Innovations Global is seeking a Fraud & Authentication Consultant for a contract role in Riyadh, Saudi Arabia. This position is focused on optimizing a bank's credit card portfolio through advanced fraud prevention and authorization strategies. The consultant will contribute to enhancing customer experience while ensuring robust risk management.

Key Responsibilities

• Develop a comprehensive understanding of the bank's credit card portfolio, including customer segments, spending patterns, and lifecycle performance.
• Implement and drive authorization optimization strategies to enhance approval rates across the issuing portfolio while adhering to defined risk thresholds.
• Conduct detailed analysis of authorization declines, identifying patterns, codes, and root causes to minimize false declines and improve the overall customer experience.
• Collaborate closely with fraud and risk management teams to refine fraud rules and controls, ensuring they do not negatively impact the approval of legitimate transactions.
• Monitor and report on critical issuing Key Performance Indicators (KPIs), such as approval rates, decline rates, fraud rates, and overall portfolio performance metrics.
• Provide data-driven insights and analytical support to inform decision-making processes for the cards business, risk, and operations departments.
• Enhance Management Information System (MIS) reporting dashboards for the issuing portfolio, with a specific focus on authorization performance and emerging fraud trends.
• Serve as the primary liaison between Innovations Global and issuer stakeholders, including cards business, risk, fraud, and operations teams, to ensure alignment on initiatives and desired outcomes.
• Support the implementation of recommended authorization and fraud optimization use cases within the issuing environment.
• Establish and maintain a regular governance cadence with stakeholders to track performance, review outcomes, and manage ongoing enhancements.
• Coordinate with client teams to integrate global best practices and insights into the bank's issuing portfolio strategies.
• Facilitate effective knowledge transfer and capability building within the bank's cards and fraud teams.

Qualifications and Requirements

• 10 to 12 years of experience in cards issuing, fraud risk management, and authorization management.
• Strong understanding of the credit card issuing business lifecycle, including activation, usage, retention, and spend growth.
• Proven experience in managing authorization strategies and implementing fraud controls within issuing environments.
• Familiarity with fraud and authorization platforms.
• Ability to translate complex analytical findings into actionable interventions at the portfolio level.
• Experience working collaboratively with cards business teams, beyond just acquisition and sales functions.
• Strong stakeholder management skills, with the ability to effectively engage with cards portfolio, risk, and fraud teams.
• Awareness of Saudi Arabian Monetary Authority (SAMA) regulations pertaining to fraud reporting and liability.
• Experience with local market fraud trends, specifically within the Kingdom of Saudi Arabia (KSA) and the wider GCC region.
• Understanding of the trade-offs between compliance requirements and business objectives.

Required Skills

• Cards Issuing
• Fraud Risk Management
• Authorization Management
• Credit Card Issuing Business Lifecycle
• Authorization Strategies
• Fraud Controls
• Fraud and Authorization Platforms
• Data Analytics
• Cards Business Operations
• Stakeholder Management
• Risk Management
• Fraud Operations
• Portfolio Management
• SAMA Regulations
• KSA/GCC Fraud Trends
• Compliance and Business Trade-offs

Contract Details

This is a contract position with a duration of 1 year. The role is based in Riyadh, Saudi Arabia.