GM Advisor📣 Job Ad

About the Role

The Zakat, Tax and Customs Authority (ZATCA) is seeking a highly experienced GM Advisor to provide strategic consultancy. This role is focused on developing key objectives within public administration, overseeing related activities, projects, and initiatives. The position is crucial for establishing accurate frameworks and measures to effectively assess goal achievement and enhance public administration services.

The GM Advisor will identify opportunities for development and improve service delivery mechanisms. This position requires a proactive approach to planning, operational development, and strategic alignment to support ZATCA's overall objectives. The role is based in Riyadh, Saudi Arabia, and is a full-time position.

Key Responsibilities

• Supervise the improvement and analysis of public administration services, identifying opportunities and areas for development, and enhancing their presentation and delivery mechanisms.
• Contribute to the development of the work plan for internal affairs planning, ensuring its alignment with the Authority's overarching strategy.
• Develop the operational plan for planning and development, ensuring its alignment with the internal affairs planning business plan and the strategic plan.
• Provide recommendations and suggestions regarding new opportunities for business and service development and expansion, and strategies to enhance beneficiary satisfaction.
• Implement plans and provide necessary inputs to achieve planning and development objectives that support the Authority's overall strategic goals.
• Review reports, identify challenges, and offer advice on various important future issues and initiatives.
• Discuss budget requirements for planning and development with senior management and provide input into the budgeting process.
• Ensure the optimal utilization of the planning and development budget and provide accurate reporting on progress and encountered challenges.
• Validate initiatives and propose the implementation of those that yield positive financial results for planning and development, while mitigating financial and operational risks.
• Adhere to all relevant Standard Operating Procedures (SOPs) to ensure work is carried out correctly and consistently.
• Assist in resolving escalated issues and provide necessary support to less experienced teams to ensure efficient work execution.
• Escalate complex problems to the appropriate personnel to ensure issues are resolved effectively and correctly.
• Perform other tasks as required by the nature of the work.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Management Sciences, Management and Organization, or an equivalent qualification is required.
• An MBA, Executive Management degree, or an equivalent qualification is preferred.
• A minimum of 6 years of relevant experience is required.
• Optimal experience in the field is preferred, ideally between 5 to 10 years.

Required Skills

• Proficiency in Collaboration and Communication.
• Strong Customer Focus.
• Skilled in Enablement of Change and Innovation.
• Demonstrated Professionalism.
• A Results-Oriented approach.

Work Environment

This is a full-time position for a GM Advisor at the Zakat, Tax and Customs Authority. The role is located in Riyadh, Saudi Arabia.