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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Savills Middle East is looking for a competent and proactive Government Relations Officer to join their team in Riyadh. This role plays a vital part in ensuring Savills' full compliance with all business and immigration requirements across all its entities in Saudi Arabia. The successful candidate will provide comprehensive end-to-end government relations support, adopting a proactive, commercial, and timely approach, demonstrating strong organizational skills and the ability to process paperwork and applications with limited supervision. This position requires a dedicated individual with a strong understanding of Saudi government procedures and platforms, as well as excellent customer service skills to effectively support employees and stakeholders.

Key Tasks and Responsibilities

  • Support the HR team in processing all new expatriate residencies and work permits to ensure they are handled and completed in a timely manner.
  • Provide support for ongoing projects by tracking the issuance and renewal of residencies and exit/re-entry visas for both new and existing employees.
  • Monitor and manage various government portals, including the General Organization for Social Insurance (GOSI), Ministry of Human Resources and Social Development platforms (Qiwa, Mudad), Chamber of Commerce (COC), Saudi Post, Ministry of Commerce, Wage Protection System (WPS), Ministry of Foreign Affairs (MOFA), Human Resources Development Fund (HRDF), TAQAT, Ministry of Investment (MISA), and REGA.
  • Renew and update all residencies and work permits to ensure records are consistently up-to-date with the Labor and Immigration departments.
  • Conduct field visits to various offices to sign, collect, and deliver documents to maintain high service levels.
  • Liaise with HR team members and management across regional businesses as needed.
  • Represent the company at government locations such as police stations, embassies, ministries/municipalities, and other important departments.
  • Track all company licenses and portal registrations to ensure their validity and compliance.
  • Support the registration of new joiners and leavers with GOSI, Qiwa, and Mudad.
  • Attend meetings with representatives of government bodies such as TAQEEM, MISA, GOSI, MOHR, Municipality, Balday, and HRDF, ensuring all requirements are met and complied with.
  • Monitor the Ministry of Human Resources and Social Development (MOHR) portal to ensure the required Saudization ratios for partially local jobs are met.
  • Coordinate with government authorities for compliance with current and new regulations, and inform management of any changes or updates.
  • Provide the best levels of service and communication to employees and other stakeholders in a timely manner.
  • Facilitate visa transfer processes and external work visa processes from start to finish.
  • Stay up-to-date with any changes or modifications to immigration laws, regulations, and procedures, and keep stakeholders and the HR team informed.
  • Complete departure and exit procedures for employees after visa cancellation.
  • Keep abreast of any changes or modifications to prevailing labor laws, rules, regulations, forms, and other procedures.
  • Keep the HR department informed of these changes and highlight any potential risks or financial concerns.
  • Develop and maintain relationships with government departments to ensure issues are resolved diligently.
  • Process attested documents, including commercial licenses and lease agreements, at government offices, visiting them as needed.
  • Provide additional administrative and logistical support to the broader KSA team, including responding to emergencies promptly.
  • Maintain an updated record of all relevant Savills KSA licenses to ensure their validity and full compliance.
  • Maintain all entity portals, ensuring data is up-to-date and compliant.
  • Assist with requests for additional translation services as needed.

Qualifications and Requirements

  • This role must meet Saudization commitments.
  • Relevant work experience of at least 3 years in Saudi Arabia in a similar role.
  • Minimum requirement is secondary or university education.

Required Skills

  • Proficiency in government relations and processing residencies and work permits.
  • Experience in dealing with and managing government portals such as GOSI, Qiwa, Mudad, COC, and others.
  • Experience in visa transfer and external work visa processes.
  • Comprehensive knowledge of Saudi Arabian labor and immigration laws.
  • Understanding of Saudization requirements.
  • Strong customer service and interpersonal skills, with the ability to build and maintain relationships.
  • Excellent administrative and computer skills.
  • Effective time management and organizational abilities.
  • Strong communication skills with keen attention to detail.
  • Proven problem-solving abilities and a proactive approach.
  • Flexibility and adaptability to manage diverse tasks and meet deadlines, including working overtime.
  • Strong appreciation and awareness of confidentiality issues.
  • Mastery of the Arabic language and proficiency in English, both written and spoken.
  • A reliable, diligent, and trustworthy individual.
  • Ability to work independently and commit to continuous learning in the field.

Additional Job Details

Job Title: Government Relations Officer

Company: Savills Middle East

Location: Riyadh, Riyadh Region, Saudi Arabia

Experience Required: 2-5 Years

Job Type: Full-time


Requirements

  • Requires 2-5 Years experience

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