Guest Experience Expert📣 Job Ad

About the Role

AcoustieG, a Saudi Arabian company established in 2018 specializing in acoustic treatment and sound isolation, is seeking a Creative Marketing Specialist to join its team in Riyadh. The company focuses on providing innovative solutions for healthcare, education, residential, and commercial projects, aiming to shape industries and transform communities. This role offers an opportunity to contribute to impactful work that addresses challenges and drives change.

Role Overview

The Creative Marketing Specialist will be responsible for developing compelling marketing concepts and narratives around AcoustieG's projects and services. This position requires a combination of creative thinking and marketing acumen to translate creative opportunities into structured, engaging marketing concepts for clients and audiences. The specialist will conceptualize creative directions for campaigns and content, and support the team in crafting impactful presentations and pitches.

Key Responsibilities

• Develop creative marketing concepts for campaigns, projects, and brand initiatives.
• Contribute ideas for storytelling, content themes, and creative directions that align with the company’s positioning.
• Assist in preparing pitches, presentations, and proposals for potential clients.
• Support the development of marketing narratives around the company’s work, projects, and behind-the-scenes activities.
• Collaborate with internal teams to shape creative angles for brand visibility and engagement.
• Participate in brainstorming sessions and contribute innovative ideas to create opportunities with clients and partners.
• Monitor brand presence across different channels and help maintain a consistent creative voice.

Qualifications and Experience

• A background in Marketing, Creative Media, Communication, or a related field.
• More than 3 years of experience in a relevant role.
• Strong creative thinking and storytelling ability.
• Ability to translate ideas into structured concepts and presentations.
• Strong presentation and communication skills.
• Ability to work collaboratively in a fast-paced environment.
• An interest in creative industries, media, music, or content production is considered a plus.

Required Skills

• Experience in creative marketing, advertising agencies, or content development.
• Conceptual thinking and the ability to develop campaign ideas.
• A strong visual and narrative sense for content and storytelling.
• Familiarity with presentation tools and creative ideation processes.
• Proficiency in marketing principles and communication strategies.
• Exceptional creative thinking and storytelling capabilities.
• Excellent presentation skills.

Work Details

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The required experience for this role is between 2-5 years.

About the Housekeeping Coordinator Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized Housekeeping Coordinator to join their team. This full-time, non-management position is integral to the smooth operation of the housekeeping department and the maintenance of W Hotels' high standards. The Housekeeping Coordinator serves as a key liaison between various hotel departments, contributing to an exceptional guest experience.

This role is suitable for individuals with a strong attention to detail and a commitment to service excellence. With 0-1 years of experience required, it offers an opportunity for career growth within the hospitality industry at a globally recognized brand.

Key Responsibilities

• Generate and review sold room reports, verifying room status for accuracy.
• Identify discrepant rooms and prioritize their cleaning to meet operational demands.
• Update the status of departing guest rooms efficiently.
• Support Housekeeping management in overseeing and coordinating daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms that were previously on the 'Do Not Disturb' list.
• Complete all required Housekeeping paperwork accurately and in a timely manner.
• Adhere to all company policies and safety and security procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Acknowledge and welcome all guests according to company standards.
• Anticipate and address guest service needs effectively.
• Express appreciation to guests for their patronage.
• Ensure adherence to quality expectations and standards set by the company.
• Develop and maintain positive working relationships with colleagues.
• Support team efforts to achieve common goals and objectives.
• Listen and respond appropriately to the concerns of other employees.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar field.
• No supervisory experience is required for this role.

Required Skills

• Proficiency in Housekeeping operations.
• Understanding of Engineering, Front Office, and Laundry department functions.
• Strong Communication skills, both verbal and written.
• Ability to work effectively as part of a team.
• Excellent Problem-solving capabilities.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role requires physical presence at the location, as it is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. They foster an environment where unique backgrounds are celebrated and are committed to non-discrimination based on protected characteristics.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department, ensuring high standards of cleanliness and guest satisfaction. The Housekeeping Coordinator serves as a key link between various hotel departments, contributing to an efficient and seamless guest experience.

This role is suitable for individuals with 0-1 year of experience looking to develop within the hospitality industry. The coordinator will be responsible for managing daily housekeeping operations, coordinating room status, and resolving discrepancies to ensure guest rooms are prepared promptly.

Key Responsibilities

• Run sold room reports and verify the status of each room.
• Identify discrepant rooms and prioritize their cleaning.
• Update the status of departing guest rooms.
• Assist Housekeeping management in overseeing daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure that vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for cleaning.
• Complete all required Housekeeping paperwork accurately.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is preferred.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping operations.
• Understanding of Engineering, Front Office, and Laundry department functions.
• Strong Communication skills.
• Effective Teamwork abilities.
• Proven Problem-solving capabilities.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity for all associates.