Head of Revenue Operations MEA North📣 Job Ad

About the Role

Richemont is seeking experienced Sales Associates to join the Cartier boutique in Khobar. This role involves engaging with clients to provide personalized luxury experiences, sharing the craftsmanship behind Cartier creations, and contributing to the boutique's success. As a Sales Associate, you will be responsible for driving sales, building client relationships, and supporting daily boutique operations while upholding Cartier's values.

Key Responsibilities

• Deliver exceptional client experiences aligned with Cartier's service standards.
• Achieve sales objectives through consultative selling and in-depth product knowledge.
• Identify and convert clienteling opportunities by developing client profiles and scheduling appointments.
• Cultivate lasting client relationships to foster loyalty to the Maison.
• Manage and grow a client portfolio to enhance engagement and sales potential.
• Execute CRM actions to strengthen client connections and encourage repeat business.
• Represent Cartier as an Ambassador during client events and activations.
• Maintain operational compliance with all boutique procedures and policies.
• Ensure accurate stock management, participate in inventory, and maintain boutique presentation.
• Embody Cartier's values and contribute to a collaborative team environment.
• Support colleagues to achieve shared goals and deliver a seamless client experience.

Qualifications and Requirements

• Strong selling skills and a commitment to service excellence.
• Fluent communication in both Arabic and English.
• Ability to leverage product knowledge and curiosity to engage clients.
• Effective time management and multitasking capabilities in a dynamic environment.
• Meticulous attention to detail.
• A positive, team-oriented mindset.
• Experience required: 2-5 years.

Required Skills

• Sales
• Clienteling
• Product Knowledge
• Time Management
• Multitasking
• Attention to Detail
• Teamwork

Work Environment and Location

This is a full-time position. The role is based in Khobar, with other locations including Riyadh mentioned. You will be part of a community that values connection, collaboration, and collective spirit, contributing to a legacy of creativity within an energizing environment.

Next Steps

Selected candidates will receive an introductory call from the Talent team. Subsequent steps may include interviews with the Boutique and Retail Management Team, as well as HR, conducted via video or in-person.

About the Role

AtkinsRéalis is seeking an Inspector - AFC to join its team in Riyadh, Saudi Arabia. This full-time position is responsible for ensuring the smooth operation, inspection, and compliance of Automated Fare Collection (AFC) systems. The role contributes to revenue protection and passenger service by maintaining the integrity and functionality of ticketing and fare collection infrastructure.

As a global engineering services and nuclear organization, AtkinsRéalis focuses on connecting people, data, and technology to transform infrastructure and energy systems. This role is integral to delivering exceptional service on major projects.

Key Responsibilities

• Inspect and monitor various components of the Automated Fare Collection (AFC) system, including fare gates, ticket vending machines (TVMs), and validators.
• Identify system faults and coordinate with maintenance and Original Equipment Manufacturer (OEM) teams for timely resolution.
• Support revenue protection initiatives and work to prevent fare evasion.
• Assist passengers with ticketing inquiries and resolve issues related to smart cards or payment methods.
• Maintain accurate inspection logs, generate performance reports, and track system data.
• Monitor the performance and status of AFC systems using specialized software and SCADA tools.

Qualifications and Requirements

• Possess a Degree or Diploma in Electrical, Electronics, or Information Technology.
• Minimum of 5 years of experience working with metro/rail AFC or ticketing systems.
• Demonstrated experience with smart cards, contactless payment technologies, and ticketing machines.
• Previous experience on GCC or metro projects is preferred.

Required Skills

• Proficiency in operating and understanding AFC systems, including gates, TVMs, and ticketing on-board machines (TOM).
• Ability to perform basic troubleshooting and system monitoring.
• Strong communication and customer handling skills.
• A keen attention to detail to ensure thorough inspections and accurate reporting.

Work Environment and Compensation

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. AtkinsRéalis offers a comprehensive rewards and benefits package, including:

• Tax-free salary
• Life insurance coverage
• Medical insurance
• Annual leave balance
• Company gratuity scheme
• Discretionary bonus program
• Annual flight contribution
• Transportation and housing allowances
• Employee Wellbeing Program providing 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

About the Role

*******, an Arabic-first AI company based in Riyadh, develops sovereign AI products for government and enterprise clients across Saudi Arabia. The company serves over five government entities and numerous large and emerging companies in sectors such as talent development, education, employee development, training, customer service, and sales. ******* achieves this through intelligent applications including conversational AI, voice and video transcription, candidate matching, skills assessment, and robust communication systems. We are seeking a Senior Software Sales professional to manage and expand our revenue pipeline throughout the Kingdom of Saudi Arabia.

In this role, you will be responsible for selling *******'s AI-powered software solutions to government entities, semi-government organizations, and large enterprises. You will collaborate with pre-sales, product, and delivery teams to close complex deals and grow our presence within existing accounts.

Key Responsibilities

• Manage the full sales cycle, from prospecting to closing, for *****, SAFHA, and the broader Velents platform within KSA government and enterprise accounts.
• Build and maintain a qualified pipeline targeting ministries, government agencies, banks, telecom companies, and large Saudi enterprises.
• Develop relationships with C-suite executives, IT leadership, and procurement teams within target accounts.
• Collaborate with pre-sales and solutions teams to develop proposals, respond to RFPs, and deliver technical demonstrations.
• Understand and navigate Saudi government procurement processes, including Etimad, NUPCO, and direct ministry engagement.
• Identify and pursue upsell and cross-sell opportunities within existing accounts across the product suite.
• Represent Velents at industry events, conferences, and partner engagements in Saudi Arabia.
• Provide market intelligence on competitors, pricing, and client needs to inform product development and go-to-market strategies.
• Maintain accurate forecasting and detailed pipeline reporting within the CRM system.

Qualifications and Requirements

• A strong understanding of Saudi government procurement processes, including Etimad, framework agreements, and direct awards.
• Proven experience selling AI, cloud, or digital transformation solutions is strongly preferred.
• An established network across Saudi ministries, semi-government entities, or key enterprise verticals such as banking, telecom, or healthcare.
• Fluent Arabic (professional/native) and proficient English language skills are required.
• Must be based in Riyadh or willing to relocate.
• Comfortable working in a fast-paced startup environment with a high degree of autonomy.

Skills and Experience

• Sales Cycle Management
• Pipeline Management
• Relationship Building
• Proposal Writing
• RFP Response
• Technical Demonstrations
• Government Procurement Processes
• Upselling and Cross-selling
• Market Intelligence
• Forecasting and CRM Reporting
• Experience with AI, Cloud, and Digital Transformation solutions
• Familiarity with Conversational AI, Document Processing, or HR Tech products is considered a plus.
• Experience working with channel partners such as IBM, PwC, or systems integrators is advantageous.
• Understanding of Vision 2030 digital transformation programs and NDMO/SDAIA data governance initiatives is beneficial.
• Prior experience with RFP/RFQ response processes for Saudi government tenders is a valuable asset.

Work Details

This is a full-time position. The role is based in Riyadh, Saudi Arabia. The required experience for this position is 5-10 years.