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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join TBK Developments as a Hospitality Manager!
We are seeking a dedicated and experienced Hospitality Manager to deliver exceptional experiences across our serviced residential projects. This role involves managing hospitality services and ensuring the highest standards of service quality and customer satisfaction.

Key Responsibilities:
  • Oversee daily hospitality operations to ensure a premium experience for tenants, clients, and visitors.
  • Manage reception teams and the Customer Service and VIP Relations Department.
  • Develop and implement hospitality standards, procedures, and service policies.
  • Professionally handle inquiries, complaints, and requests from clients and tenants.
  • Coordinate events, meetings, VIP visits, and project opening ceremonies.
  • Monitor cleanliness standards and the quality of facilities.
  • Collaborate with maintenance, security, leasing, and property management to ensure excellence.
  • Supervise hospitality vendors to ensure high-quality performance.
  • Prepare operational reports and analyze customer feedback to improve services.
  • Manage hospitality budgets and control inventory.
  • Train employees to maintain high service quality and ensure compliance with health and safety procedures.

Qualifications & Requirements:
  • Bachelor’s degree in Hospitality Management, Business Administration, or related field.
  • 7–10 years of experience in hospitality or serviced residential operations.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Professional appearance and strong customer-service mindset.
  • Ability to handle VIP clients efficiently.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.

Requirements

  • Requires 2-5 Years experience

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We are looking for a creative, organized, and socially aware team member to help grow AVVU Catering and support client experience, event coordination, and catering sales operations.

Responsibilities


  • Handle catering inquiries through WhatsApp, phone calls, and social media
  • Coordinate catering bookings, setups, and event details
  • Assist clients in selecting suitable catering experiences and packages
  • Follow up with leads and customer inquiries
  • Coordinate event setups, styling, branding requests, and service arrangements
  • Support the development of new catering concepts, themed stations, and seasonal ideas
  • Work closely with operations and suppliers to ensure smooth execution
  • Attend and supervise setups/events when needed


Requirements


  • Strong communication and organizational skills
  • Friendly, proactive, and detail-oriented personality
  • Interest in hospitality, catering, events, or lifestyle brands
  • Good aesthetic sense and attention to presentation/details
  • Comfortable using Instagram, WhatsApp, Canva, Google Drive, and basic office tools
  • Ability to multitask and work in fast-paced environment.


Preferred


  • Experience in catering, hospitality, events, social media, or customer service
  • Basic understanding of branding and customer experience


What We’re Looking For


We are looking for someone who enjoys building experiences, organizing details, communicating with clients, and helping grow a modern catering brand, not someone looking for a routine desk job only.


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