Hospitality Manager📣 Job Ad
in Tbk Developments
21 days ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
Join TBK Developments as a Hospitality Manager!
We are seeking a dedicated and experienced Hospitality Manager to deliver exceptional experiences across our serviced residential projects. This role involves managing hospitality services and ensuring the highest standards of service quality and customer satisfaction.
Key Responsibilities:
Qualifications & Requirements:
We are seeking a dedicated and experienced Hospitality Manager to deliver exceptional experiences across our serviced residential projects. This role involves managing hospitality services and ensuring the highest standards of service quality and customer satisfaction.
Key Responsibilities:
- Oversee daily hospitality operations to ensure a premium experience for tenants, clients, and visitors.
- Manage reception teams and the Customer Service and VIP Relations Department.
- Develop and implement hospitality standards, procedures, and service policies.
- Professionally handle inquiries, complaints, and requests from clients and tenants.
- Coordinate events, meetings, VIP visits, and project opening ceremonies.
- Monitor cleanliness standards and the quality of facilities.
- Collaborate with maintenance, security, leasing, and property management to ensure excellence.
- Supervise hospitality vendors to ensure high-quality performance.
- Prepare operational reports and analyze customer feedback to improve services.
- Manage hospitality budgets and control inventory.
- Train employees to maintain high service quality and ensure compliance with health and safety procedures.
Qualifications & Requirements:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- 7–10 years of experience in hospitality or serviced residential operations.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Professional appearance and strong customer-service mindset.
- Ability to handle VIP clients efficiently.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
Requirements
- Requires 2-5 Years experience
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