Hospitality Manager

in Avvu

20 days ago

	Contract Type	Part-time
	Workplace type	Remote
	Location	Riyadh

We are looking for a creative, organized, and socially aware team member to help grow AVVU Catering and support client experience, event coordination, and catering sales operations.

Responsibilities

Handle catering inquiries through WhatsApp, phone calls, and social media
Coordinate catering bookings, setups, and event details
Assist clients in selecting suitable catering experiences and packages
Follow up with leads and customer inquiries
Coordinate event setups, styling, branding requests, and service arrangements
Support the development of new catering concepts, themed stations, and seasonal ideas
Work closely with operations and suppliers to ensure smooth execution
Attend and supervise setups/events when needed

Requirements

Strong communication and organizational skills
Friendly, proactive, and detail-oriented personality
Interest in hospitality, catering, events, or lifestyle brands
Good aesthetic sense and attention to presentation/details
Comfortable using Instagram, WhatsApp, Canva, Google Drive, and basic office tools
Ability to multitask and work in fast-paced environment.

Preferred

Experience in catering, hospitality, events, social media, or customer service
Basic understanding of branding and customer experience

What We’re Looking For

We are looking for someone who enjoys building experiences, organizing details, communicating with clients, and helping grow a modern catering brand, not someone looking for a routine desk job only.

Requirements

Requires 2-5 Years experience
Expert or Advanced in English

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Join TBK Developments as a Hospitality Manager!
We are seeking a dedicated and experienced Hospitality Manager to deliver exceptional experiences across our serviced residential projects. This role involves managing hospitality services and ensuring the highest standards of service quality and customer satisfaction.

Key Responsibilities:

Oversee daily hospitality operations to ensure a premium experience for tenants, clients, and visitors.
Manage reception teams and the Customer Service and VIP Relations Department.
Develop and implement hospitality standards, procedures, and service policies.
Professionally handle inquiries, complaints, and requests from clients and tenants.
Coordinate events, meetings, VIP visits, and project opening ceremonies.
Monitor cleanliness standards and the quality of facilities.
Collaborate with maintenance, security, leasing, and property management to ensure excellence.
Supervise hospitality vendors to ensure high-quality performance.
Prepare operational reports and analyze customer feedback to improve services.
Manage hospitality budgets and control inventory.
Train employees to maintain high service quality and ensure compliance with health and safety procedures.

Qualifications & Requirements:

Bachelor’s degree in Hospitality Management, Business Administration, or related field.
7–10 years of experience in hospitality or serviced residential operations.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Professional appearance and strong customer-service mindset.
Ability to handle VIP clients efficiently.
Strong organizational skills with the ability to manage multiple tasks simultaneously.

2-5 years