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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? We invite you to become a fan of exceptional service at Mandarin Oriental Al Faisaliah Riyadh.

About The Job:
As a Hostess, you will manage restaurant reservations and ensure an outstanding guest experience. Responsibilities include:
  • Welcoming and escorting patrons.
  • Taking and managing reservations via various channels.
  • Maintaining the reservation system and ensuring accuracy.
  • Updating about table counts and seating arrangements.
  • Acting as a hotel ambassador and representing the hotel's values.
Requirements:
Successful candidates should have a clear understanding of food and beverage offerings and excellent communication skills. You must adhere to corporate policies and procedures and be committed to personal and professional development.

Our Commitment to You:
We offer a comprehensive benefits package including:
  • Learning and development programs.
  • Health and wellness initiatives.
  • Competitive salary and retirement plans.

Requirements

  • Females-only workplace
  • No experience required

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  • Welcoming guests with a smile and polite greeting upon their arrival
  • Managing the waiting list and organizing reservations
  • Accompanying guests to their appropriate tables
  • Ensuring the readiness and cleanliness of tables before guests are seated
  • Coordinating with the service team (captain/waiter) to ensure prompt service
  • Answering phone calls and receiving reservations
  • Handling customer inquiries and complaints professionally
  • Maintaining a neat and professional appearance that represents the restaurant's identity
  • Monitoring guest satisfaction during their time in the restaurant 

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