Hotel General Manager Barceló Olaya📣 Job Ad

About the Role: Hotel General Manager - Barceló Riyadh Olaya

Barceló Hotel Group is seeking a Hotel General Manager to oversee the Barceló Riyadh Olaya. This full-time position requires a leader responsible for the overall operational management, financial performance, and guest satisfaction of the hotel, ensuring alignment with Barceló Gestiôn Hotelera's brand standards and strategic objectives. Barceló Hotel Group, a family-owned company founded in 1931, is a significant player in the global hospitality industry, recognized for its commitment to guest satisfaction and team well-being, having been awarded "Best Hotel Management Company in the World."

Key Responsibilities

The Hotel General Manager will be accountable for a comprehensive range of duties, including:

• Overseeing all hotel departments, such as Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Engineering, and Human Resources, to ensure efficient operations.
• Developing and implementing strategic business plans to achieve revenue goals, optimize profitability, and enhance market share.
• Managing the hotel's budget, financial reporting, and cost control measures, ensuring adherence to financial targets.
• Cultivating and maintaining high levels of guest satisfaction through exceptional service delivery and prompt issue resolution.
• Leading, mentoring, and motivating the hotel team, fostering a positive work environment and promoting professional development.
• Ensuring compliance with all local regulations, health and safety standards, and company policies.
• Developing and maintaining strong relationships with key stakeholders, including owners, suppliers, and local community representatives.
• Implementing and monitoring quality control programs to uphold Barceló's brand standards.
• Analyzing market trends, competitor activities, and guest feedback to identify opportunities for growth and improvement.
• Overseeing the maintenance and upkeep of the hotel's facilities and assets.
• Representing the hotel and company at industry events and within the local community.

Qualifications and Experience

Candidates for this role should possess the following qualifications:

• A Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is preferred.
• A minimum of 8-10 years of progressive experience in hotel management, with at least 5 years in a General Manager role of a full-service hotel.
• A proven track record of successful financial performance, revenue growth, and guest satisfaction.
• Proficiency in hotel management software (PMS) and Microsoft Office Suite.
• Fluency in English is essential; knowledge of Arabic is highly advantageous.
• Knowledge of the Riyadh hospitality market is considered a plus.

Required Skills and Abilities

Successful candidates will demonstrate the following skills:

• Strong leadership, communication, and interpersonal skills.
• Excellent understanding of hotel operations, financial management, sales & marketing, and human resources.
• Ability to work effectively in a fast-paced and demanding environment.
• Strong analytical and problem-solving abilities.
• Demonstrated ability to build and lead high-performing teams.

Company and Location Context

Barceló Hotel Group operates 270 urban and resort hotels across 24 countries, marketed under four distinct brands: Royal Hideaway Luxury Hotels & Resorts, Barceló Hotels & Resorts, Occidental Hotels & Resorts, and Allegro Hotels. This role is based in Riyadh, Saudi Arabia. The company's extensive history and international presence underscore its commitment to sustainable improvement and growth.