Operational Risk Manager📣 Job Ad

About the Role

Nayla is seeking an experienced Operational Risk Manager to join its team in Riyadh, Saudi Arabia. This full-time position is focused on establishing and maintaining a robust operational risk and fraud management framework. The role involves close collaboration with business stakeholders to identify, assess, monitor, and mitigate risks arising from internal processes, people, systems, fraud events, or external factors. The objective is to ensure effective controls are in place to protect the organization while supporting sustainable business growth.

The Operational Risk Manager will be responsible for designing, developing, and enhancing a comprehensive Operational Risk and Fraud Management Program. This program must align with regulatory requirements, industry standards, and Nayla's strategic objectives. Key activities include establishing monitoring, testing, and reporting mechanisms to ensure control effectiveness and provide management with insights for informed decision-making.

Key Responsibilities

• Lead and support the operational risk and fraud management framework by collaborating with business stakeholders to identify, assess, monitor, and mitigate risks arising from inadequate or failed internal processes, people, systems, fraud events, or external factors.
• Ensure effective controls are established to protect the organization while supporting sustainable business growth.
• Design, develop, and continuously enhance a best-in-class Operational Risk and Fraud Management Program that aligns with regulatory requirements, industry standards, and the organization's strategic objectives.
• Establish and maintain robust monitoring, testing, and reporting mechanisms to ensure the effectiveness of operational risk and fraud controls.
• Develop meaningful risk and fraud metrics, dashboards, and reporting frameworks to support informed decision-making by management.
• Assist in establishing fraud detection enhancement initiatives, automation projects, and control optimization efforts.
• Monitor emerging fraud trends, vulnerabilities, and threats, implementing proactive measures to strengthen the organization's fraud defense capabilities.
• Plan, develop, implement, and review a broad range of risk and fraud mitigation activities across all business functions to strengthen internal controls and improve organizational performance.
• Oversee the investigation of operational risk and fraud incidents, ensuring comprehensive root cause analysis is performed.
• Monitor corrective action plans through testing and validation to confirm sustainable remediation and control effectiveness.
• Promote a strong risk and fraud awareness culture across the organization by embedding transparency, accountability, and ownership of risks and controls throughout all business functions.
• Monitor operational risks, fraud, regulatory, legal, and industry developments, assessing potential impacts and providing oversight to ensure timely communication, compliance, and implementation of appropriate actions.
• Partner with business, technology, operations, compliance, and leadership teams to strengthen risk and fraud controls while maintaining an optimal customer experience and supporting business objectives.

Qualifications and Requirements

• Bachelor's degree from an accredited university in Business Administration, Finance, Risk Management, Accounting, or a related field.
• Professional certifications in Risk Management, Fraud Examination, Compliance, or related disciplines are considered an advantage.
• 3-5 years of experience in Operational Risk Management, Internal Controls, Compliance, Financial Services, Fintech, or a related field.

Required Skills

• Strong knowledge of operational risk management frameworks, fraud prevention methodologies, and internal control design.
• Proven experience in risk assessment, fraud detection, control testing, incident investigation, and root cause analysis.
• Strong analytical and problem-solving capabilities with exceptional attention to detail.
• Experience with fraud monitoring systems, risk reporting tools, and data analysis techniques.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.