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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

QNB Group, established in 1964, is a leading financial institution in the Middle East and Africa, with an extensive international presence. We are seeking a Vice President – Corporate Relationship Management to join our team in Riyadh, Saudi Arabia. This role is integral to managing and expanding our portfolio of senior and large corporate customers, ensuring the achievement of financial objectives and cultivating robust, profitable banking relationships.

Role Purpose and Scope

The incumbent will serve as the primary point of contact for business customers, offering QNB's comprehensive suite of advanced products and services, including credit, deposit services, and international transactions. This position offers a significant opportunity to contribute to the strategic growth of QNB's Corporate Banking function within Saudi Arabia.

Key Responsibilities

  • Implement strategies and plans to achieve volume, revenue, and profit targets for the Corporate Banking function in Saudi Arabia, aligning with QNB's overall budget and strategy.
  • Generate business ideas to enhance revenues and profitability.
  • Develop Key Performance Indicators (KPIs) for performance monitoring and quality measurement of the Corporate Banking Unit and track their achievements.
  • Promote cost consciousness, efficiency, and productivity to minimize costs and optimize benefits for the bank.
  • Act within delegated authority limits and adhere to QNB policies, delegating authority to staff and monitoring its exercise.
  • Develop and manage potential corporate customers and an assigned portfolio of existing customers to meet financial and non-financial targets, in compliance with QNB credit policies and procedures.
  • Build and maintain strong relationships with all related functions and units to achieve assigned goals.
  • Oversee the day-to-day management of Relationship Managers (RMs) and Assistant Relationship Managers (ARMs), providing direction, duties, training, and support.
  • Drive business development and origination, and provide credit recommendations for selected local and regional corporations.
  • Provide timely and accurate information to the Head of Corporate & Institutional Banking and head office regarding credit and compliance issues.
  • Furnish timely and accurate information to external and internal auditors when required.
  • Assist customers with queries regarding the bank's products and seek solutions to their requests.
  • Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments to improve turn-around time.
  • Prepare comprehensive credit proposals for new/prospect customers, addressing all relevant risk factors.
  • Prepare comprehensive credit reviews for existing portfolios at least one month before expiry, addressing current risk factors and market developments.
  • Conduct periodic customer calls to capture ongoing business and encourage reliance on QNB.
  • Manage accounts to enhance credit line utilization.
  • Restrict excess/casual facilities and maintain relationships within approved boundaries.
  • Identify and timely report all negative events and early signals on potential problematic accounts/relationships.
  • Obtain all requisite facility and account documentation to ensure customer files are current and legally secure.
  • Identify opportunities and resolve problems with customer relationships, coordinating with concerned departments for consistent service delivery.
  • Coordinate with line departments and counterparts to communicate, discuss, and resolve problems collaboratively.
  • Lead improvement initiatives through cross-functional teams.
  • Encourage adoption of practices that exceed industry standards.
  • Promote innovative thinking within the team.
  • Comply with all applicable legal, regulatory, and internal compliance requirements, including Group Compliance Policies and Procedures.
  • Understand and perform role under the Three Lines of Defence principle for risk management.
  • Ensure systematic good outcomes for clients in accordance with the Conduct Risk policy.
  • Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate.
  • Maintain appropriate knowledge to ensure full qualification for the role.
  • Complete all mandatory training provided by the Bank and attain required competence levels.
  • Attend mandatory internal and external seminars as instructed by the Bank.
  • Ensure high standards of data protection and confidentiality.
  • Maintain utmost confidentiality concerning customer and internal bank information.
  • Maintain high professional standards to uphold QNB's reputation and market leadership.
  • Perform all other ad hoc duties and activities as management may request.

Qualifications and Experience

  • University graduate (Bachelor's degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study). A Master's degree is preferred.
  • Relevant relationship management experience built on a sound credit background.
  • At least 12 years of additional relevant banking experience.
  • Good knowledge of the banking and commercial environment of Saudi Arabia.
  • Ability to solve problems and adopt a hands-on role to meet financial targets.
  • Computer literate, capable of composing own correspondences and reports using bank standard applications.

Required Skills

  • Relationship Management
  • Credit Analysis and Management
  • Banking Operations and Products
  • Excellent Oral and Written Communication Skills (English)
  • Problem Solving
  • Arabic language proficiency is highly desirable.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.


Requirements

  • Requires +10 Years experience

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